I wanted to know whether anyone has any experience with the Coverstar WiFi touchpad, model #A2463. I've recently replaced the old toggle-style switch for my Coverstar cover with this one. Everything seems to go well with the switch, including connecting it to WiFi. However, to use the online notification features, I have to register the switch with the Coverstar website (connect.coverstar.com).
Whenever I type the MAC address of the touchpad into the "add devices" page on that website, it says "The Device ID is not authorized for use with CoverStar." I've checked over the address many times and it is correct. Coverstar or its parent company Latham doesn't seem to have a good technical support e-mail address or contact method.
Does anyone else here use this touchpad and have any ideas of what I can do to connect it? I'd appreciate the advice.
Whenever I type the MAC address of the touchpad into the "add devices" page on that website, it says "The Device ID is not authorized for use with CoverStar." I've checked over the address many times and it is correct. Coverstar or its parent company Latham doesn't seem to have a good technical support e-mail address or contact method.
Does anyone else here use this touchpad and have any ideas of what I can do to connect it? I'd appreciate the advice.