bought a home 3 weeks ago with a outdoor in ground 5000 gallon pool. vinyl liner. sand filter. 1hp pump running 24/7. i figured i would continue using the existing pool service while i learn the ropes.
floater thing in the water for the chlorine pucks.
we bought the home on a monday. did not do anything to the pool except swim in it for a week.
it still looked fine the following monday when the pool guy came and said there was no chlorine or anything in the water....after vacuuming the pool and flushing the sand filter, he proceeded to add 2 chlorine pucks and several scoops of PH UP stuff. water became cloudy and pool guy said it would clear up in a couple of hours. has never been clear since. i called and complained but pool company could not come out until the following monday. pool was not really used for that week
last monday the pool guy came when we were not home and added 3 pouches of shock to the water and also vacuumed and flushed the sand filter.
pool remains cloudy. pool remains unused.
when i called today they told me to bring in a water sample
results are posted below.
they told me to add 3 cups of the 'alkalinity up' powder they sell. which i did before getting into bed. they said my chlorine was very high and i should remove my pucks and the number should go down quickly in a day or so.
any advise/help/tips?
I realize owning a pool is not a totally hands off activity so I am going to buy a test kit on Monday and learn to do a lot of stuff myself.
it appears the acceptable CYA numbers on this forum and what the pool company is saying differ significantly.
thank you
floater thing in the water for the chlorine pucks.
we bought the home on a monday. did not do anything to the pool except swim in it for a week.
it still looked fine the following monday when the pool guy came and said there was no chlorine or anything in the water....after vacuuming the pool and flushing the sand filter, he proceeded to add 2 chlorine pucks and several scoops of PH UP stuff. water became cloudy and pool guy said it would clear up in a couple of hours. has never been clear since. i called and complained but pool company could not come out until the following monday. pool was not really used for that week
last monday the pool guy came when we were not home and added 3 pouches of shock to the water and also vacuumed and flushed the sand filter.
pool remains cloudy. pool remains unused.
when i called today they told me to bring in a water sample
results are posted below.
they told me to add 3 cups of the 'alkalinity up' powder they sell. which i did before getting into bed. they said my chlorine was very high and i should remove my pucks and the number should go down quickly in a day or so.
any advise/help/tips?
I realize owning a pool is not a totally hands off activity so I am going to buy a test kit on Monday and learn to do a lot of stuff myself.
it appears the acceptable CYA numbers on this forum and what the pool company is saying differ significantly.
thank you