Check Cell ... Low Temp/Low Salt

raona

New member
Sep 19, 2023
2
Tampa FL
Pool Size
7500
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Jandy Truclear / Ei
We replaced our Jandy TruClear salt cell in December 2021 (just the cell not the panel). I purchased the replacement cell on-line and simply replaced it myself. Everything seemed to be working well up until about a month or so ago. I don't know if it was the extreme Florida heat this year, but we experienced an extreme amount of calcium in our pool. I cleaned the salt cell in the 10/1 acid solution about three times in as many weeks! We replace the cartridge filter and the panel is just reading Check Cell. I am pretty upset that the cell lasted less than 2 years, if this is the problem. Our pool chemistry seems out of whack and every time the water is checked there seems to be something lacking... When turned on the control panel goes through the start up and then reads Check Cell, previously was reading Low Temp/Low Salt. I have tried restarting the system numerous time to no different outcome. The control panel is now off. I am now chlorinating with liquid chlorine while we wait for a Jandy approved person to come out and check the system. I am sure there will be a cost to that! If I have to shell out another $450- for a new cell, I would rather eliminate a service call and upcharge from the Jandy approved technician...my only reprieve would be if Jandy covered the new cell under warranty. Not sure if it is worth the risk.
So, a couple of things. The panel itself is very faded in the sun and hard to read as it is original from 2017 as it was not replaced when I replaced the cell. Could the problem be within the panel? What is the life of these panels? Do you know if Jandy is helpful when it comes to warranty replacement? I am trying to minimize all these expenses as the chemicals and everything else that is being recommended are breaking the pool budget!
Any thoughts or comments are appreciated.
Thanks
 
Hey Raona and Welcome !!! It sure sounds like you're being poolstored. Spend a little one last time on a Test Kits Compared. With reliable test results, we walk folks through the rest on the daily.
 
any advise on the Jandy Salt Cell?
Yes. We need a reliable set of test results to fix the scaling which is likely fouling your cell.

If it's not solely the calcium scaling, it will also help with a possible algae bloom, reproducing faster than the cell creates new F.
 
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