- Jun 9, 2021
- 79
- Pool Size
- 17500
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Hayward Aqua Rite (T-15)
The history:
-Last summer, we bought house and upgraded to new pool heater, Pentair Mastertemp 400
-after installation, we cannot get ignition; Pentair rep comes out, says not enough gas flow
-Gas company comes out, upgrades meter to 400k btu (max), 'listens' to amount of gas flow at heater, says not enough but static pressure is good
-installer says the underground pipe is to small (about 100 foot run), quotes me 4k to run new pipe, I pass and accept no heater for the season
-Now to this season, I rented an underground pipe locator (so cool!) and marked out the gas run and found a nice diggable spot about 25 feet from heater.
-I finally find the gas pipe and it measures 2" !, it is of the yellow polyethelene type, so should be nice and intact.
I just called the gas company to do another check, perhaps upgrade the meter again or up regulator?
Kind of lost at where to go next. I can get a Pentair rep to come back as I am still under warranty?
could there be some blockage in the pipe (how would I test for this/clean it)...
Any input would be appreciated as we spent over 3K on a heater we have never used!!!
-Last summer, we bought house and upgraded to new pool heater, Pentair Mastertemp 400
-after installation, we cannot get ignition; Pentair rep comes out, says not enough gas flow
-Gas company comes out, upgrades meter to 400k btu (max), 'listens' to amount of gas flow at heater, says not enough but static pressure is good
-installer says the underground pipe is to small (about 100 foot run), quotes me 4k to run new pipe, I pass and accept no heater for the season
-Now to this season, I rented an underground pipe locator (so cool!) and marked out the gas run and found a nice diggable spot about 25 feet from heater.
-I finally find the gas pipe and it measures 2" !, it is of the yellow polyethelene type, so should be nice and intact.
I just called the gas company to do another check, perhaps upgrade the meter again or up regulator?
Kind of lost at where to go next. I can get a Pentair rep to come back as I am still under warranty?
could there be some blockage in the pipe (how would I test for this/clean it)...
Any input would be appreciated as we spent over 3K on a heater we have never used!!!