Yea, hard to imagine unless one blade was submerged in water and the others in air like the above picture from Rancho?
Can’t recommend Cirrcupool anymore
- Thread starter BPKlein
- Start date
Oh my have never seen this kind of damage. Not from the water for sure. I'd say more current for some reason was going through it, more then the rest, if not all the current and nothing on the other plates for whatever reason.
Lets number the blades in sets.….
One set is blade number 1,3,5,7
The other set is blade number 2,4,6
The good blade in the above pic is blade 7. The bad blade is blade 4.
One set is blade number 1,3,5,7
The other set is blade number 2,4,6
The good blade in the above pic is blade 7. The bad blade is blade 4.
Like I mentioned in post #13, I think the problem lies in the power supply. Both cells have had the same set of blades damaged. I finally got someone over there to send me a RA for the power supply. It was shipped back to them this morning. In all honesty, I don’t know what to expect now. Maybe they find a problem, maybe not.
I’ll update when I hear something…..
I’ll update when I hear something…..
Way back in the day I had one of the original salt cells that mounted to the inside of the pool wall. On this cell you could replace each plate individually and yes when the plate started wearing out it would decompose like that. I remember paying about $50 to replace all 5 plates and they were 6 x 8 inches each.
It was a wonderful system but it kept eating power supplies. In the end I resorted to replacing parts on the board to get it to work until I couldn't get it to work anymore since they stopped making parts for it. It also did not reverse polarity so you had to pull the blades apart to clean them every month or so. Cleaning involved immersing them in acid and the acid had no impact on the coating or any of the exposed titanium alloy. Btw the plates were much thicker than the ones displayed above.
It was a wonderful system but it kept eating power supplies. In the end I resorted to replacing parts on the board to get it to work until I couldn't get it to work anymore since they stopped making parts for it. It also did not reverse polarity so you had to pull the blades apart to clean them every month or so. Cleaning involved immersing them in acid and the acid had no impact on the coating or any of the exposed titanium alloy. Btw the plates were much thicker than the ones displayed above.
- Jul 3, 2013
- 9,028
- Pool Size
- 15000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool SJ-40
That obviously has nothing to do with your water chemistry.. If it was the water every blade and connector would look exactly the same... If this is the second one that looks exactly the same then there is something wrong with the power supply/brain, majorly wrong...
Do modern SWGs commonly have issues with power supply failures? I haven’t really noticed mention of this in the SWG threads I have read through…but I have only started looking into them. How realistic is it to expect the control portion (including the power supply) of a Cirrcupool/otherNameBrand SWG to last for multiple replacements of the salt cell itself?
BPKlein, I am very surprised that your pictures/experience didn’t inspire more investigative interest from Cirrcupool.
Saturn94
Bronze Supporter
- Mar 11, 2015
- 1,752
- Pool Size
- 20000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- Hayward Aqua Rite (T-15)
My Aqua Rite, installed March 2004, has had the main board replaced once (in 2009).
Me Too! But they have shown zero interest in this problem. Just constantly blaming the end user (me) and “bad water”.
Just heard back from Circupool. They are stating that there is nothing wrong with the power supply.
Now the debate is…. Do we buy another cell and keep our fingers crossed? ($700 gamble)
Or do we buy a whole new unit? ($2000) and no idea how long it will take to get one.
Now the debate is…. Do we buy another cell and keep our fingers crossed? ($700 gamble)
Or do we buy a whole new unit? ($2000) and no idea how long it will take to get one.
- Apr 10, 2018
- 5,204
- Pool Size
- 18375
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-45
That's a tough decision. Your pool volume kind of limits your choices. Before I bought my Circupool, I kicked around the idea of a Stenner injection system. If I had your type of luck, I would probably have gone that route.
Have you confirmed that your unit is set up for the correct voltage? If I recall correctly, the older SJ Series were delivered set up for 240 volts. I'm sure you've thought of this though.
Have you confirmed that your unit is set up for the correct voltage? If I recall correctly, the older SJ Series were delivered set up for 240 volts. I'm sure you've thought of this though.
- Jul 3, 2013
- 9,028
- Pool Size
- 15000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool SJ-40
Do they say how that side / blade is dying a horrible death.. There is no way it is water chemistry because all the blades would look exactly the same..
There is no way I would buy another cell and connect it back to the same machine that has killed the last 2... You say you have the SJ55, how long have you had this SJ? I remember they started out with the SJ55, then went to the SJ45 then they dropped it to SJ40..
I just went from the SJ 45 to the RJ 60 and man what a difference in build quality and the system is just WAY Better.. The weight of the brain is crazzy, The heat sink on it is HEAVY and always keeps it nice and cool.. Ask them if you can trade the SJ55 for a discount on the RJ 60 (depending on when you bought it).. My SJ 45 lasted 7 years with the same cell but the last year I had to run it over 12 hours to create enough FC...
The only other way you could go would be Pentair IC60 but I think it would be more expensive and good luck finding one right now... You could bury a 55 gallon drum in your yard and hook up a stenner pump to it and once a year go get 55 gallons of 12% chlorine.. A SWG is still easier
Here is the kicker, what if the same thing happens with another SWG, then there is something wrong with your setup but the only way you will know that is if you get a different SWG and it does the same exact thing..
There is no way I would buy another cell and connect it back to the same machine that has killed the last 2... You say you have the SJ55, how long have you had this SJ? I remember they started out with the SJ55, then went to the SJ45 then they dropped it to SJ40..
I just went from the SJ 45 to the RJ 60 and man what a difference in build quality and the system is just WAY Better.. The weight of the brain is crazzy, The heat sink on it is HEAVY and always keeps it nice and cool.. Ask them if you can trade the SJ55 for a discount on the RJ 60 (depending on when you bought it).. My SJ 45 lasted 7 years with the same cell but the last year I had to run it over 12 hours to create enough FC...
The only other way you could go would be Pentair IC60 but I think it would be more expensive and good luck finding one right now... You could bury a 55 gallon drum in your yard and hook up a stenner pump to it and once a year go get 55 gallons of 12% chlorine.. A SWG is still easier
Here is the kicker, what if the same thing happens with another SWG, then there is something wrong with your setup but the only way you will know that is if you get a different SWG and it does the same exact thing..
Voltage is correct.
This SJ55 is 6 years old. I’m considering the RJ60plus. Just haven’t made up my mind yet.
This SJ55 is 6 years old. I’m considering the RJ60plus. Just haven’t made up my mind yet.
UPDATE:
After more than a year, and countless phone calls, I finally spoke with someone that was actually willing to help.
On the way to my home is a refurbished SJ55 (not my original) and another new cell.
Im keeping my fingers crossed that this problem is behind me for a few years.
ThankYou for following along.
After more than a year, and countless phone calls, I finally spoke with someone that was actually willing to help.
On the way to my home is a refurbished SJ55 (not my original) and another new cell.
Im keeping my fingers crossed that this problem is behind me for a few years.
ThankYou for following along.
- Jul 3, 2013
- 9,028
- Pool Size
- 15000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool SJ-40
- Jun 1, 2018
- 13,870
- Pool Size
- 26000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- Hayward Aqua Rite (T-15)
Glad to hear!
Sorry u have had such troubles, with all products & services it’s not if there will be issues- because sometimes there just are, but how they are resolved when they arise.
Sorry u have had such troubles, with all products & services it’s not if there will be issues- because sometimes there just are, but how they are resolved when they arise.
- Jul 21, 2013
- 53,111
- Pool Size
- 35000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
Understand that Circupool is just a marketing company.
They do not design or manufacture their SWGs. Nor do they do any quality control over what they sell. That is different then the SWGs being sold by Jandy, Hayward, or Pentair.
Circupool buys product in quantity from various Chinese manufactures. That is why they have different models that look different and work different. They put their brand on white label product.
In the business deal with a manufacture there is an allowance for a certain percentage of defective product and after that it is deducted from manufacture payments.
So Circupool in the US has no interest or incentive in investigating why product fails.
To an extent they do care about customer satisfaction and their reputation so they try and make things right with product exchanges.