Brand New Pentair Heater Not Working

Ignore the AFS on startup.

So the heater lights and blows hot exhaust.

Your video stops before the heater fully shuts down with the blower stopping.

What is shown on the heater panel when the heater shuts down?

Does the heater recycle and restart?
 
Did the installer "commission" the heater?

The gas plumber should commission the heater, run initial tests, and check the operating gas pressures.

 
Ignore the AFS on startup.

So the heater lights and blows hot exhaust.

Your video stops before the heater fully shuts down with the blower stopping.

What is shown on the heater panel when the heater shuts down?

Does the heater recycle and restart?
it blinks heating and the blower runs, but it stops taking propane. Should I just leave it on?

i dont think it was commissioned - I do have my propane company coming out today to check the tank (make sure gauge is accurate - even though I don't think that's it) check regulator (don't think that's it either) and make sure propane tank is full
 
Yes, leave the heater on and let it run through its complete cycles.

Low gas pressure could be why it stops heating. The static and dynamic gas pressure at the heater gas valve need to be checked with a manometer as described in the Installation Manual.

Also check that you actually have a propane model heater and not NG.
 
Yes, leave the heater on and let it run through its complete cycles.

Low gas pressure could be why it stops heating. The static and dynamic gas pressure at the heater gas valve need to be checked with a manometer as described in the Installation Manual.

Also check that you actually have a propane model heater and not NG.
confirmed it's a propane model. I am in the process of uploading a 5 min video of it "cycling" kicking on and off like it did in the previous video. how long should I let it do that?
 
Just let it cycle at least three times to see the entire start and restart sequence the heater is doing. Some errors the heater tries to restart three times before it throws an error and shuts down.
 
confirmed it's a propane model. I am in the process of uploading a 5 min video of it "cycling" kicking on and off like it did in the previous video. how long should I let it do that?
Can you open it up and get the blinking light code off the Fenwall ignition controller?
 
The display should indicate what the fault is.

If no display fault, check the Fenwal LED.

Maybe low voltage or low gas pressure.

There is a troubleshooting flowchart in the manual that you can follow.

You can review the History to see the last 5 errors.

You can check the status of the Flame Current.

SEQUENCE OF OPERATION
An electronic temperature sensing thermistor in the manifold adapter inlet controls the heater operation.

When the inlet water temperature drops below the temperature set on the operating control, the burner controller supplies power to the combustion air blower through a series of safety interlocks.

The interlocks consist of:

• the pressure switch (PS), which senses that the pump is running,

• the high limit switch (HLS), which opens if the heat exchanger outlet temperature goes above 135° F (57° C), and

• the air flow switch (AFS), which senses the pressure drop across the air metering orifice,

• the automatic gas shut-off (AGS) switch, which opens if the heat exchanger outlet temperature goes above 140° F (60° C).

• the stack flue sensor (SFS), which shuts down the heater if the flue gas temperature reaches 480° F (249° C).

The air flow switch (AFS) senses the pressure drop across the air metering orifice. As soon as there is sufficient air flow, the AFS closes, closing the circuit to the hot surface igniter (HSI), which ignites the fuel mixture.

On a call for heat, the blower and HSI are energized.

In about 20 seconds, the gas valve opens and ignition occurs.

The HSI then switches to a sensing mode and monitors the flame.

1724687064319.png

1724687099316.png
1724687200635.png

1724687611237.png


1724687728621.png

1724687871785.png
 

Enjoying this content?

Support TFP with a donation.

Give Support
Henry,

Thanks for the follow up... not sure how this caused an AFS error but the trouble shooting manual definitely indicates low or no flow can cause this. I'll check mine.

Chris
 
  • Like
Reactions: JamesW
I think that the shutdown was due to low flame current and not AFS.

The heater would not start with an AFS Error.

No error code on shutdown indicates a flame sensing issue, which is consistent with a gas supply issue.
 
Thread Status
Hello , This thread has been inactive for over 60 days. New postings here are unlikely to be seen or responded to by other members. For better visibility, consider Starting A New Thread.