Blue Torrent SWG - Error Code 5

[Jessica1911]

Hey guys! So I just finished a SLAM. My pool is crystal clear! SWG worked through the entire process - no issues at all. As soon as I finished the SLAM the SWG stopped working! Ugh! It's giving me a temp error light and reading error 5 on the display. My water is 72 degrees. I cleaned the cell and it worked ok for about 5 minutes and stopped again.

Anyone have experience with this brand? I am fairly certain it's generic as I have seen the same SWG branded differently.

This was included in the kit I purchased.

Thanks!

 

[Jessica1911]

Levels are as follows
FC 7
CC 0
TA 100
PH 7.4
CH 100 (will raise)
CYA 40

 

[Jessica1911]

I have attached a picture of the swg. It's branded as extremepowerus - same one I have for BT.

 

[dag]

I have the same unit. And the same problem with the temp error light and the error code 5. My unit is labeled BT in the manual. Any help would be appreciated.

 

[Jessica1911]

Did you figure out what's wrong with yours?

 

[chlorinatorpro]

You might want to call this company as they are the USA distributor of the brand.

Contact Us

Email us at: [email protected] You MUST include your original order number and reason for contact in your email! If the original order number is not available you WILL NOT receive a response!! We are unable to look up orders using names or addresses at this time.

xtremepowerusa.com

The forum would be interested to see if they help you or brush you off because I believe they are mainly just an importer/exporter.

 

[mattrudyman]

Hey guys! So I just finished a SLAM. My pool is crystal clear! SWG worked through the entire process - no issues at all. As soon as I finished the SLAM the SWG stopped working! Ugh! It's giving me a temp error light and reading error 5 on the display. My water is 72 degrees. I cleaned the cell and it worked ok for about 5 minutes and stopped again.

Anyone have experience with this brand? I am fairly certain it's generic as I have seen the same SWG branded differently.

This was included in the kit I purchased.

Thanks!

Was this ever resolved? I am having the same problem. Thanks.

 

[familyman2k17]

Has anything come of this thread. It seems that there is many having this issue with the Bluetorrent SWG? Mine is unbranded but is the same and from xtremepowerus. I have replaced the flow switch with 4 different ones and attempted to bypass and all has failed to get the temp sensor light off. I cannot tell if it is generating chlorine at all.

 

[Planet220]

I have the same issue and called the place i purchased the pool / chlorinator from. The person I spoke to said that it s flow sensor issue common with this chlorinator. There are apparently two flow sensors, one in the cell hub and the other post cell (the white pvc with the black cord). The flow sensor is either dirty or there is air in the system. He is having the manufacturer call me today to guide me how to fix. I will share what I find out.

 

[Ckoslosky]

I have the same issue and called the place i purchased the pool / chlorinator from. The person I spoke to said that it s flow sensor issue common with this chlorinator. There are apparently two flow sensors, one in the cell hub and the other post cell (the white pvc with the black cord). The flow sensor is either dirty or there is air in the system. He is having the manufacturer call me today to guide me how to fix. I will share what I find out.

I’m having the same issues but the company won’t respond to me. Please share what your company said to do!!! Thank you so much

 

[jeffmmeyer]

I have the same issue and called the place i purchased the pool / chlorinator from. The person I spoke to said that it s flow sensor issue common with this chlorinator. There are apparently two flow sensors, one in the cell hub and the other post cell (the white pvc with the black cord). The flow sensor is either dirty or there is air in the system. He is having the manufacturer call me today to guide me how to fix. I will share what I find out.

Thank you for your post. I woke up to same issue this morning. SWG was just installed two weeks ago. I will follow tour posts!

 

[acfixer69]

Has anything of a fix come of this I got this error 5 Water temp is 80 F .