Blue Haven "pool rendering" not provided.

You should not allow the builder to move forward if you are not comfortable with the process and the communication.

You obviously feel like the builder is not communicating with you about what they plan to do.
 
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I "interviewed" them when making my initials selections. While I never asked about receiving them during the interview process, they did mention they don't hand out renderings during the design phase because people take a good design and go to another builder. That's understandable, I guess. I was told that once the contract was signed there would be no problems in providing them. I actually had a couple of companies mention this in some fashion during the process.

Once signed, that however is your design. I didn't go with any of those vendors for different reasons, but that might be a driving factor. If you are uncomfortable already, I'd say move along.
 
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