Autopilot ChlorSync CS30 Salt Reading + Temperature Reading Incorrect

[billallen1984]

Hi: I recently had my Heyward Salt Cell and system replaced with a ChlorSync system (CS30). The ChlorSync system Salt light is flashing and indicating that I need to add salt, but I had my water tested and my salt level is at 3200. In addition, the APP on my phone is indicating my pool temperature is 63 degrees when it is actually 85 degrees. Has anyone else experienced these issues and where they able to fix them?

I have cleaned the salt cell and unplugged it for several minutes, but that did not work.

Thanks for the assistance!

Bill

 

[ajw22]

Welcome to TFP.

Sounds like the temperature thermistor in the cell is bad.

Make a warranty claim with whoever installed the system.

These guys are good at Autopilot support...

SaltPoolGuys.com: AutoPilot Pool Pilot Experts

An authorized AutoPilot Pool Pilot & AquaCal dealer featuring replacement cells, parts, complete systems & heat pumps. Offers nationwide shipping.

www.saltpoolguys.com