AquaConnect - sync issues

[tjl1972]

So my AquaConnect has worked for over five years now and suddenly the information I get to the app for temp and other readings is not accurate as to what is on the panel. Also, when I turn things on and off, there is no synchronization between the panel and the app for what is on/off although both still can use the relays. Also have no access to the actual Panel menu from the app.

Is there a way to remove and reinstall? I tried to create a new account using the Mac address and was told it was unavailable.

 

[ajw22]

Removing and reinstalling will not fix whatever communications problem there is with your panel.

You need to look at how your panel is connected to the Internet and Haywards servers.

 

[tjl1972]

The somehow just resolved itself a week later....may be time to upgrade prologic to omni.