Any chance Pentair warranties their equipment from flooding?

[heckofagator]

most of our pool equipment was under water during Helene.

The 3HP variable speed pump still works, but it is super loud and def not running at full output (our waterflow level is very low). The IC-40 SWG doesn't turn on anymore and one of the automated valves (which we had replaced once already and I think it was broken pre-storm) is also not turning on.

I was hesitant to even contact Pentair but I thought I'd ask here first. Of course, flood insurance doesn't cover anything outside. I suppose thankfully the filter doesn't really matter to get wet and it water level was only 36" so it didn't make it up to the intellicenter panel. Pool pump also doesn't turn on but that's not Pentair and was older anyway.

 

[JamesW]

I would not expect them to cover damage caused by a flood.

 

[1poolman1]

most of our pool equipment was under water during Helene.

The 3HP variable speed pump still works, but it is super loud and def not running at full output (our waterflow level is very low). The IC-40 SWG doesn't turn on anymore and one of the automated valves (which we had replaced once already and I think it was broken pre-storm) is also not turning on.

I was hesitant to even contact Pentair but I thought I'd ask here first. Of course, flood insurance doesn't cover anything outside. I suppose thankfully the filter doesn't really matter to get wet and it water level was only 36" so it didn't make it up to the intellicenter panel. Pool pump also doesn't turn on but that's not Pentair and was older anyway.

Sorry, no.

 

[JamesW]

The pump is elevated.

How deep was the water?

 

[JamesW]

Equipment installed

Hi all, this was an existing pool of a home we purchased last Dec. Much of the equipment had stopped working (both pumps) so we replaced both pumps, new filter, new automation/salt system and all new plumbing. Existing heater was re-used - hopefully it has a few more years on it. Area still...

www.troublefreepool.com