Another pool north of Dallas

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Pulling of the coping of the wall and looking in is not going to check the 90 degree elbows that feed those scuppers. Those should be about 4 feet underground just under the wall

You posted a couple of pictures which show a fairly wet wall and I think you even discovered some flooding in the yard?

Doesn't seem like a leaching issue to me
 
jamcha02 said:
Pulling of the coping of the wall and looking in is not going to check the 90 degree elbows that feed those scuppers. Those should be about 4 feet underground just under the wall

You posted a couple of pictures which show a fairly wet wall and I think you even discovered some flooding in the yard?

Doesn't seem like a leaching issue to me
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Exactly my thoughts...since they seem to be agreeing with the stone guy, I'm going to press them to extend the warranty, at this point, I think it's my only option.
 
Have you tried running the scuppers 24/7 to demonstrate the full extent of the problem? It seems like they should be able to see if it is really prominently wet/sopping/flooding the ground. I don't know much about stucco, it's not a very common thing here, but it seems like it wouldn't have the best bond with an unevenly wet surface (some wet, some dry).
 
MiaOKC said:
Have you tried running the scuppers 24/7 to demonstrate the full extent of the problem? It seems like they should be able to see if it is really prominently wet/sopping/flooding the ground. I don't know much about stucco, it's not a very common thing here, but it seems like it wouldn't have the best bond with an unevenly wet surface (some wet, some dry).
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Mia - yes we ran the scuppers for days, that's what convinced Mr. PB there was a leak due to the amount of water on the back wall. I'm not sure why the about-face on his part now. I have a call into the owner and will wait to see what he says.
 
ouachita said:
When the scuppers run does the water cascade down the face of the wall or pour out like flow from a pitcher without running down the wall?
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Actually, a little bit of both depending on the wind. The stone guys arrived this morning, replaced the missing piece of coping, fixed the piece that they had pulled on a previous visit that wasn't level and had the wrong mortar color and finished another coat of stucco on the back. They will be back next week when everything is dry to power wash it and put sealer on it. Then we'll turn the scuppers back on and see what happens. Will it ever be done?
 
The problem is not with the stone. I don't know why these guys are so dense about this.

If you are soaking the wall and flooding the yard no amount of sealer will help.

The issue is with the plumbing going to the scuppers.

Step 1: Pressurize the lines to ensure there are no leaks in the joints going to the scuppers.

Step 2: Ensure the pipe termination at the scupper was installed correctly. If the water exiting the pipe is hitting the wall and reflecting back into the hollow chamber inside the wall, this could also be the source of the water seepage.
 
Step 2: Ensure the pipe termination at the scupper was installed correctly. If the water exiting the pipe is hitting the wall and reflecting back into the hollow chamber inside the wall, this could also be the source of the water seepage.[/QUOTE]

Jam - that's exactly where we think the problem is but the stone guy insists it's not - they did a pressure test on the pool and spa but the scupper valve was turned off at the equipment pad and each scupper was turned off at ground level so I don't know if that matters, but the plumber said it was fine when I pointed it out. (He was the same one who caused the spa to drain and screwed up my automation, so I'm not real confident in his credibility). The water spots were always about the middle of the wall down to the ground, I'm no plumber and I know water usually flows downhill but I think the joints were not done correctly from the ground and water is shooting up into the wall not flowing down from the scuppers. So we will wait and see next week when we can turn them back on - if you hear ranting and raving from my side of town, you'll know the dang thing is still leaking!
 
Sorry you have to keep dealing with this. Stick to your guns, and make them prove to you that your concerns and suspicions are resolved. Most of them always want to claim things are OK so they don't have to do additional work. Don't take their word for it.
 

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bhargraves said:
Sorry you have to keep dealing with this. Stick to your guns, and make them prove to you that your concerns and suspicions are resolved. Most of them always want to claim things are OK so they don't have to do additional work. Don't take their word for it.
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Thanks for the support, at this point I'm playing by their rules, we'll see what happens once they turn them back on.

- - - Updated - - -

jamcha02 said:
easy to find out. Pop the top coping above one of the scuppers. Turn on the scupper and watch what happens.
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Well they did pull the coping off and looked in but they did not turn them on, just looked in and said no leak. I don't think the leak is from the top, I think it's from the bottom and spewing up.
 
But it could also be reflecting water off the inside of the scupper wall if the outlet fitting was positioned wrong.

Why on earth would they pull off the coping and not turn on the water before determining if there is a leak or not is just beyond me.

Whether it's coming from the top or bottom, they certainly will never arrive at the answer by failing to turn the water on
 
jamcha02 said:
But it could also be reflecting water off the inside of the scupper wall if the outlet fitting was positioned wrong.

Why on earth would they pull off the coping and not turn on the water before determining if there is a leak or not is just beyond me.

Whether it's coming from the top or bottom, they certainly will never arrive at the answer by failing to turn the water on
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This ^^^
 
I think you have some great ammunition here to restart a conversation with your PB. If the plumber's work has already been associated with errors; there is a high probability something isn't right here. I would hate for your "playing by their rules" to be misinterpreted as your consent that everything has been repaired sufficiently. Good luck with this! You have a lot of support here.
 
jro33176 said:
I think you have some great ammunition here to restart a conversation with your PB. If the plumber's work has already been associated with errors; there is a high probability something isn't right here. I would hate for your "playing by their rules" to be misinterpreted as your consent that everything has been repaired sufficiently. Good luck with this! You have a lot of support here.
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No they know we are not happy with this approach but he asked me to work through this with them, so we will keep a very close eye on this and when the water spots return (and I'm sure they will) then we will have them take the corrective action that we requested in the first place.
 
Wow. I'm amazed they are still trying to apply a bandaid to an arterial hemorrhage. (There's a medical analogy for u).

Best of luck. I'm sorry you're having to battle this still. Amazing how dense people can be.
 

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