Does it only work for the Intellicentee now and not ScreenLogic? I used to have it working with SL and it was great until it disappeared from Alexa!
Amazon Alexa and Intellicenter
- Thread starter GCyr
- Start date
Yep, you need the Pentair ScreenLogic skill
forums.developer.amazon.com
Pentair Screenlogic Skill No Longer Available - Forums
forums.developer.amazon.com
Sorry. I am new here. but the thread on this topic says it is closed! I am not sure why that is since this is STILL A RELEVANT PROBLEM!
I too have used Alexa with my Pentair spa control for over 2 years! And it worked fine mostly. I just posted a message on the Pentair FB page
Here is the conversation:
---------------------------------------------------------------
Me:
Hey! What did you do? Alexa no longer has a Pentair SKILL! PUT IT BACK!
Unacceptable that this NO LONGER WORKS! You claim Alexa compatibility! Make it SO!
Pentair:
Thanks for asking -- the Alexa skill has been submitted to Amazon and once they have completed their security checks, it will be available. Thank you for your patience! - Patrick C.
Me:
You should have left the one on until the new one was approved and ready to go! We were told in May it would be 2 weeks! It has been over 6 weeks now! I AM NOT HAPPY! Along with many others! Poor way to run a business! ??
Pentair:
We have definitely heard. I know the team is working on it and we share the social media feedback on a regular basis.
____________________________________________________________________
Let's hope it is soon!
I too have used Alexa with my Pentair spa control for over 2 years! And it worked fine mostly. I just posted a message on the Pentair FB page
Here is the conversation:
---------------------------------------------------------------
Me:
Hey! What did you do? Alexa no longer has a Pentair SKILL! PUT IT BACK!
Unacceptable that this NO LONGER WORKS! You claim Alexa compatibility! Make it SO!
Pentair:
Thanks for asking -- the Alexa skill has been submitted to Amazon and once they have completed their security checks, it will be available. Thank you for your patience! - Patrick C.
Me:
You should have left the one on until the new one was approved and ready to go! We were told in May it would be 2 weeks! It has been over 6 weeks now! I AM NOT HAPPY! Along with many others! Poor way to run a business! ??
Pentair:
We have definitely heard. I know the team is working on it and we share the social media feedback on a regular basis.
____________________________________________________________________
Let's hope it is soon!
jennbostwick
Active member
jennbostwick
Active member
I would imagine Pentair will eventually publish the ScreenLogic skill otherwise there will be a huge backlash. If you're doing a new installation I'd go for the IntelliCenter over the EasyTouch if the cost to you is negligible. Take a look at IntelliCenter Complete Systems to get an idea of pricing.
jennbostwick
Active member
Husband and PB asking me to tell them why I want the Intellicenter instead of EasyTouch 8 w/screenLogic. Apparently, it's not enough to say that the "experienced people on TFP said so". 
Can anyone looking at my signature tell me briefly what benefit that gives me over the EasyTouch 8 w/Screenlogic. I know there are benefits but I don't know enough about pools to which ones will actually be useful to us. Help! I've tried to read up on it but I'm too green to make a case. Maybe we don't need it? I just know I don't want outdated technology in 2 years but maybe my pool is not big enough or doesn't have as many features that make Intellicenter necessary and easyTouch obsolete. I keep hearing it's basically the same price but then I see all these add-ons for it with "relays" and Personalities". Seriously, just please help. And thank you.
Can anyone looking at my signature tell me briefly what benefit that gives me over the EasyTouch 8 w/Screenlogic. I know there are benefits but I don't know enough about pools to which ones will actually be useful to us. Help! I've tried to read up on it but I'm too green to make a case. Maybe we don't need it? I just know I don't want outdated technology in 2 years but maybe my pool is not big enough or doesn't have as many features that make Intellicenter necessary and easyTouch obsolete. I keep hearing it's basically the same price but then I see all these add-ons for it with "relays" and Personalities". Seriously, just please help. And thank you.See discussion below, both are good systems that will work for you. Pentair protocol adapter seems to have reliability issues so worth taking into account.
www.troublefreepool.com
Is intellicenter worth $1500 upgrade from easytouch?
Hi, My build is starting in a couple weeks and PB is quoting $1500 extra to go from easytouch to intellicenter. I've read through a lot of prior posts here comparing the two, but I'm having a tough time understanding what the real differences are between. Here are the high level details of my...
www.troublefreepool.com
jennbostwick
Active member
Exactly what I needed! Thanks for the link!See discussion below, both are good systems that will work for you. Pentair protocol adapter seems to have reliability issues so worth taking into account.
Is intellicenter worth $1500 upgrade from easytouch?
Hi, My build is starting in a couple weeks and PB is quoting $1500 extra to go from easytouch to intellicenter. I've read through a lot of prior posts here comparing the two, but I'm having a tough time understanding what the real differences are between. Here are the high level details of my...
Do you have any knowledge of fact it won't work with ET? I suspect you are 100% correct, becuase it won't do squat for me with an Easytouch. I can not log in successfully from the skill and the new skill even has Intellicenter in the name.
I just don't understand why they every disabled and removed the original skill. It was finally stable for the ET.
I was able to get far enough and found in the documentation you even have to address the new skill with a different command - It's "Alexa ask Pentair CHAT" - the chat is new. The two skills could have lived perfectly side by side.
I've loved having the Pentair equipment and Easytouch, but I'm losing confidence fast. This is exactly why companies need to stick to their core competencies and likely outsource their IT.
@GDN It looks like the Pentair ScreenLogic is now available, can you try that instead?
Actually it's possible that happened. There's been a reorganization within Pentair earlier this year and they may have outsourced some of their software development. Outsourcing is an easy way to reduce expenses, but unless properly managed it can have negative consequences and cause issues like we've just seen.
Actually it's possible that happened. There's been a reorganization within Pentair earlier this year and they may have outsourced some of their software development. Outsourcing is an easy way to reduce expenses, but unless properly managed it can have negative consequences and cause issues like we've just seen.
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Thanks for the tip. I've searched for skills again and still only find the one for Intellicenter. I will give it some time and try again just in case they have multiple servers or a roll out of some sort across all users. Giving them the benefit of the doubt for right now.
The New Alexa skill is up and running. We have not tried all functions yet, but those we have seem to be working appropriately.
Alexa Intellicenter skill was working last night...Today, Alexa says "Sorry, I'm having trouble accessing your Pentair Intellicenter Skill right now". Did something change? Anyone else having trouble?
The skill was never totally reliable beforehand, so it's probably a server issue their end. Also check that your panel is connected to the internet just in case.
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Finally today, I now have two Pentair Alexa skills to select from and I'm able to once again use Alexa. They have divided them out - "Pentair Intellicenter" skill for the new device and "Pentair Screenlogic" skill for Easy Touch and Intellitouch using Screenlogic.
They both have new command sets to activate:
Intellicenter you must now say "Alexa, ask Pentair CHAT ....."
Screenlogic you must now say "Alexa ask Pentair POOL ...."
If you just ask the old command you'll get feedback that skill no longer works.
They both have new command sets to activate:
Intellicenter you must now say "Alexa, ask Pentair CHAT ....."
Screenlogic you must now say "Alexa ask Pentair POOL ...."
If you just ask the old command you'll get feedback that skill no longer works.
I have the Pentair Intellicenter linked and enabled. When I say "Alexa, ask Pentair CHAT to turn on pool"( or anything else), she comes back with "Sorry, I'm having trouble accessing your Pentair Intellicenter Skill right now". I have written Amazon, but so far they have only told me how to link the skill, which I've already done.
The problem likely isn't with Amazon, but rather on the Pentair end...
See How to change failure message for Alexa? for possible reasons:
See How to change failure message for Alexa? for possible reasons:
EDIT: Problem solved. We had to have a faulty circuit breaker, on the panel, replaced (this was done after linking to Alexa). Reboot evidently didn't take. 2 hours later, after chats with Amazon (to no avail), rebooted again. This time it rebooted properly and we're back in business. 2 hours we will never get back LOL. Famous last words....when all else fails, REBOOT....again.