I purchased the CompuPool CPSC24-AG in April 2013. It ran fine until June and the display went out. After a couple weeks, CompuPool sent a new board and I was back up and running. This lasted about a week and then it stopped working all together. A couple weeks later and CompuPool sent me a new (rebuilt) control unit. Again, about a week later this unit died as well. They then sent me a replacement unit and cell. By this time, it was time to shut down the pool so I didn't install the unit until the beginning of February. This only lasted about a day and the wires at the cell melted together and there was no display. Again...Compupool sent me another control unit and cell. A couple days later melted wires, melted the plastic cap of the cell and no display the control unit.
Jason at Compupool agreed to change out my CPSC with a new CPX at the end of February. I have been waiting for my replacement ever since. I email weekly asking for updates and keep getting it's on its way, or wasn't on the truck, or got one but was defective...
Has anyone had issues like this and been upgraded to the CPX? And if so, have you received your new CPX?
Jason at Compupool agreed to change out my CPSC with a new CPX at the end of February. I have been waiting for my replacement ever since. I email weekly asking for updates and keep getting it's on its way, or wasn't on the truck, or got one but was defective...
Has anyone had issues like this and been upgraded to the CPX? And if so, have you received your new CPX?