We have been dealing with a company for over 3 months to build an inground vinyl lined pool. Long story short, it’s been an awful ride! The incompetence and lack of customer service is ridiculous. While I could bring up many issues that I’ve had along the way, I have two questions currently I need advice on please.
1. They sold us a 6’ deep end pool. We originally wanted an 8’ because of diving but told us days before the dig we didn’t have the room for a 36’ pool so we did a 31’ pool instead. They knew I was concerned about the depth but agreed to the 6’ since the tallest in our family was 6’ and at least his head would be covered. Now that there is water in it, it is NOT 6’ at all. Closer to 5.5’! One of the construction workers said its 6’ to the coping, not the depth of the water. Is this normal practice to be this deceptive?? This was something we talked about in great lengths and this wasn’t mentioned once!!!!
2. Now that we have filled with water (still no electricity, waiting on electrician!) the vinyl sides next to the stairs are not touching in the corners. This is a Grecian style pool and everywhere else is completely flush except for this area on either side. It probably sticks out from the pool a good 3-4”. Is this normal and acceptable? It looks like the shape of the liner just didn’t match up with the corner. I have FOUR kids and fear someone is going to puncture it as it’s mighty flexible!
Any advice appreciated!!
Top pic kind of shows the corner I’m referring to next to the stairs.
1. They sold us a 6’ deep end pool. We originally wanted an 8’ because of diving but told us days before the dig we didn’t have the room for a 36’ pool so we did a 31’ pool instead. They knew I was concerned about the depth but agreed to the 6’ since the tallest in our family was 6’ and at least his head would be covered. Now that there is water in it, it is NOT 6’ at all. Closer to 5.5’! One of the construction workers said its 6’ to the coping, not the depth of the water. Is this normal practice to be this deceptive?? This was something we talked about in great lengths and this wasn’t mentioned once!!!!
2. Now that we have filled with water (still no electricity, waiting on electrician!) the vinyl sides next to the stairs are not touching in the corners. This is a Grecian style pool and everywhere else is completely flush except for this area on either side. It probably sticks out from the pool a good 3-4”. Is this normal and acceptable? It looks like the shape of the liner just didn’t match up with the corner. I have FOUR kids and fear someone is going to puncture it as it’s mighty flexible!
Any advice appreciated!!
Top pic kind of shows the corner I’m referring to next to the stairs.