4 year old Dolphin S200 repair issues

punchachy

Bronze Supporter
Jun 14, 2019
8
Kansas City, MO

I have a dolphin s200 and when I bench test it upright (sitting on top of my test kit LOL so the tracks are off the ground), it acts like it should. Goes forward/impeller starts/diverter moves/impeller hits a couple more speeds/goes backward and then stops (I wanted to see the impeller and diverter). However if I flip it over just sitting in a patio chair "upside down", it goes through normal self diagnosis and then keeps running like it is in the pool. I let it go for a few minutes but it never shut off (didn't want stuff getting too hot!) When in the pool it moves about a foot and shuts down. Bearings on the impeller motor felt ok but the brushes were definitely worn. I ordered an impeller motor rebuild kit (brushes/seals/Orings/bearings) So hopefully that does the trick. Just wondering why is there a difference right side up vs upside down and if anyone has heard anything like this before.​

 

I have a dolphin s200 and when I bench test it upright (sitting on top of my test kit LOL so the tracks are off the ground), it acts like it should. Goes forward/impeller starts/diverter moves/impeller hits a couple more speeds/goes backward and then stops (I wanted to see the impeller and diverter). However if I flip it over just sitting in a patio chair "upside down", it goes through normal self diagnosis and then keeps running like it is in the pool. I let it go for a few minutes but it never shut off (didn't want stuff getting too hot!) When in the pool it moves about a foot and shuts down. Bearings on the impeller motor felt ok but the brushes were definitely worn. I ordered an impeller motor rebuild kit (brushes/seals/Orings/bearings) So hopefully that does the trick. Just wondering why is there a difference right side up vs upside down and if anyone has heard anything like this before.​

BTW I did read Matt's 29 page novel about his ordeal. I don't want to go down that rabbit hole. LOL
 
Here are some possible explanations:
Orientation Sensors:
The Dolphin S200 likely has orientation sensors to determine its position. These sensors help the cleaner navigate the pool and ensure it's operating correctly. When you flip the unit upside down, these sensors might not be able to function properly, leading to the unit behaving as if it were in the pool.

Self-Diagnostic System:
During its self-diagnostic routine, the unit checks various components such as motors, impellers, and sensors. If the unit is upside down, the diagnostics might behave differently because the sensors are receiving unexpected data, causing the unit to continue running as a safety precaution or due to a misinterpretation of the orientation.

Cooling System:
Robotic pool cleaners are designed to be cooled by the water in the pool. Running the unit outside of the water, especially upside down, might cause it to keep running to prevent overheating. This continuous running could be an attempt to keep the internal components cool by maintaining air circulation.
Common Issues and Solutions
Impeller Motor and Brushes:

Since you've identified that the brushes on the impeller motor are worn and have ordered a rebuild kit, this could indeed be part of the issue. Worn brushes can cause intermittent operation or reduced performance, leading to the cleaner stopping after moving a short distance in the pool.

Sensor Calibration:
Ensure that all sensors are clean and free from debris. Sometimes, dirt or buildup can cause the sensors to give incorrect readings.
Software or Firmware Issues:

Check if there's a firmware update available for your Dolphin S200. Manufacturers occasionally release updates to improve performance and fix bugs.
 
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