3 Month old Hayward Pump not starting

[dbdubb28]

Good Evening,
We've been running our pump 24x7 on the low speed pretty much since it got installed at the end of May.
No issues whatsoever. Then tonight, I go to move the pump from low speed to high, as we had a tree trimming company out today to trim back some oaks.
The pool was still clean, but I figured some dust and such probably made its way to the pool, so lets run it on high tonight.

I flipped the switch from low to high and only heard humming. I thought maybe the motor was a bit hot and to give it some time to cool down. Came back in an hour or so, it was cool, so I tried to turn on low again, nothing but the humming noise. Back to high, same thing. Unplugged pump for a bit, came back, still same thing. Then I turned to google and learning about the capacitors that can go out in pumps.

I tried calling Hayward, but they closed at 5pm (I'll call in the morning). What are my next steps here? Anything I should consider before I call them?
Fortunately, I measured my chlorine this morning and it was spot on and I have some liquid on hand that I can use to supplement. Are these capacitors locally sourced? Or am I going to end up waiting on Hayward to address it?

 

[zea3]

I would see what Hayward says. They may want to mail you a capacitor or they may be willing to swap out the pump. You may check with your local pool store and see if they carry capacitors. If there is not a good local source of capacitors near by you may have to order one and wait.

 

[dbdubb28]

I talked with hayward yesterday, and was referred to one of their local "authorized warranty" shops. After further digging, it seemed like they were going to require that I take the pump in somewhere, which I really don't want to do since everything is hard piped. I ended up doing some additional learning online and removed the back cover off the pump to expose the capacitor. With my screw driver, I was able to confirm that the impeller rotated with no issues. Fortunately this must've helped because then I turned the pump back on and like magic, it started working properly. I plan to go by a pool supply shop today to see if they happen to have these in stock, so that I'm prepared for the next time it doesn't start. For now, all is well.