So I just got home from the pool/spa store that’s 30 minutes from my house and I didn’t purchase anything. They told me that the method you guys recommend is disastrous to our health and to the hot tub. They said that we were going to destroy our livers and be covered in rashes, plus our equipment was going to suffer greatly. They told me there was zero chance that my readings on the test were correct because no city water would have their alkalinity at 50. They said that you cannot have alkalinity at 50 in a hot tub (it has to be at the very least 80 but they have theirs at 140). They told me I had to use an oxidizer (MPS) and that I had to use Dichlor at all times. They basically told me that I needed to go and study up on owning a hot tub before I did anything because I don’t know what I’m doing. They also told me that I shouldn’t have chlorine available while we are soaking. After we soak, we add chlorine and let it run for 5 minutes with the cover off. He said “basically you want it back to bath water.” I asked (several times before he would answer me) why in a pool you can have available chlorine but not in a hot tub when you’re using it. He said it’s because your skin is more porous in the hot tub and it sucks it in. It was an incredibly dramatic, overwhelming and frustrating experience because I am not confident in my chemistry knowledge enough to argue with them. He demanded to know how I was going to be using the Dichlor granules and I’m sure you guys can imagine the look on his face when I told him that I was only using it until I got the CYA to 20 or 30 and then using straight bleach after that. That’s when he gave me a special pamphlet and told me I need to go home and learn about hot tubs. He also told me that if I’m not gonna be using the chemicals for the right purpose that he won’t sell them to me which I thought was odd. He said he doesn’t want to get sued. I need guidance, or moral support or something ?
