Hey guys,
I came back from a weekend away and found that our Pentair EasyTouch remote can no longer connect to the control panel. I have done a lot of research and tried a bunch of things but so far no joy. I talked to a tech at Pentair in California today and I might as well have just called down to the Walmart. Needless to say the frustration is mounting.
Things I have tried:
- Tried to do the readdress dance many times but the remote just keeps on searching until it turns off.
- Reset the power to the panel and tried the readdress dance.
- Did the "Reset system" via the diagnostics page on both the controller and the panel.
- Verified that I am getting 16.9vDC across the black and red leads on the antenna.
- Verified that the power light on the antenna is solid red and that the other two lights go on and off and different intervals.
- Placed a screen behind the antenna in an attempt to block any potential interference.
- Reset the EEPROM on the remote.
- Change the batteries on the remote.
- Verified that all wires from the antenna are connected and secure.
Does anyone have any suggestions for any further tests that I can try before I start giving more money to Pentair?
Also...how do I determine if the problem is with the remote, the antenna, or the board in the control unit?
And finally...are there any 3rd party options that I could go with for controlling the Pentair system?
Thanks!
Scott
I came back from a weekend away and found that our Pentair EasyTouch remote can no longer connect to the control panel. I have done a lot of research and tried a bunch of things but so far no joy. I talked to a tech at Pentair in California today and I might as well have just called down to the Walmart. Needless to say the frustration is mounting.
Things I have tried:
- Tried to do the readdress dance many times but the remote just keeps on searching until it turns off.
- Reset the power to the panel and tried the readdress dance.
- Did the "Reset system" via the diagnostics page on both the controller and the panel.
- Verified that I am getting 16.9vDC across the black and red leads on the antenna.
- Verified that the power light on the antenna is solid red and that the other two lights go on and off and different intervals.
- Placed a screen behind the antenna in an attempt to block any potential interference.
- Reset the EEPROM on the remote.
- Change the batteries on the remote.
- Verified that all wires from the antenna are connected and secure.
Does anyone have any suggestions for any further tests that I can try before I start giving more money to Pentair?
Also...how do I determine if the problem is with the remote, the antenna, or the board in the control unit?
And finally...are there any 3rd party options that I could go with for controlling the Pentair system?
Thanks!
Scott
