You can use borax or aeration. I don't think it matters very much which right at the moment.
There are two different uses for borax. One is to raise the PH. The other is to add borates to the pool. When adjusting the PH, as you want to do right now, you add borax without any acid. When adding borates to the pool, you add far far more borax along with acid so that the PH doesn't change.
Adding borates is a good thing. If you want to do that, don't start on it until everything else has settled down and is working normally.
There are two different uses for borax. One is to raise the PH. The other is to add borates to the pool. When adjusting the PH, as you want to do right now, you add borax without any acid. When adding borates to the pool, you add far far more borax along with acid so that the PH doesn't change.
Adding borates is a good thing. If you want to do that, don't start on it until everything else has settled down and is working normally.