If they are clocked in for 10 hours that day, it costs the business owner $500.00.
If they are onsite for 6 hours at different jobs, then that might be only $600.00 in labor charges.
Where does the lost 4 hours go?
The employees clock in and they might spend 30 to 60 minutes at the shop calling customers, looking for parts, going over paperwork and getting their assignments, cleaning the van, loading parts, tools and supplies for the day.
Calling the Pentair, Hayward or Jandy technical helpline and spending 40 minutes trying to figure out why some piece of equipment is not working.
Calling parts supply places looking for parts.
When they finally leave the shop, the first stop is McDonald’s for some breakfast 10 minutes, stop to get gas 12 minutes, go to Home Depot to get supplies 35 minutes, go to the pool wholesale supply place to get parts 45 minutes, drive to the first job 20 minutes, find out that they need more parts, so drive back to the shop or the wholesale place and then back to the customer 45 minutes, drive to the next customer 25 minutes, take a call from a customer to help them with a problem 25 minutes x 5 per day = 125 minutes, get stuck in rush hour traffic 35 minutes etc.
You also have to account for overtime.
That $50.00 per hour becomes $75.00 per hour once the employees hit 40 hours.
In a seasonal business, you work 60 to 80 hours a week during the busy times and then you have to deal with the off-season, which might be less than 20 hours per week.
What do you do with employees who need to pay their bills in the off-season when work is slow?