1-YR OLD IC-40 quit - Is there something better?

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plays10s

Well-known member
Mar 2, 2022
54
Carrollton, GA
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-40
My pool is exactly one year and one week old. My IC-40 salt cell is not producing chlorine. The light was flashing "inspect cell", which we took off today and cleaned (even though I did not think it looked like it needed it). We re-assembled. That light quit flashing; however, the red light is on that says "low salt". My salt is not low. I just tested it, and it remains at 3800. I usually keep it between 3400 and 3800. Shouldn't a salt cell last more than a year? Is there something better out there that I could use with my Pentair equipment? Have any of you heard about Circupool? I'm not sure that it would be compatible with my system, but I thought I'd call tomorrow. Any ideas? Any thoughts on it just lasting one year?

Thanks!
 
plays10s said:
My pool is exactly one year and one week old. My IC-40 salt cell is not producing chlorine. The light was flashing "inspect cell", which we took off today and cleaned (even though I did not think it looked like it needed it). We re-assembled. That light quit flashing; however, the red light is on that says "low salt". My salt is not low. I just tested it, and it remains at 3800. I usually keep it between 3400 and 3800. Shouldn't a salt cell last more than a year? Is there something better out there that I could use with my Pentair equipment? Have any of you heard about Circupool? I'm not sure that it would be compatible with my system, but I thought I'd call tomorrow. Any ideas? Any thoughts on it just lasting one year?

Thanks!
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Still have a warranty on it? How are you checking the salt? Have you tried adding more salt? Someone with diagnostic experience may have some ideas.
 
Bperry said:
Still have a warranty on it? How are you checking the salt? Have you tried adding more salt? Someone with diagnostic experience may have some ideas.
Click to expand...
Not sure about warranty. I will take it to the pool store/builder in the morning. I use the TF-Pro Salt test to check the salt, as recommended by this forum.
 
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