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Possibly there could be something in the cell causing enough turbulence to the passing water causing false no flow signal. You can plug a new sensor in and manually move it and see if the box recognizes the flow.

You will be glad you did! Like someone already mentioned, swcg , robot, good test kit, don’t need much more!

what jim said. also, the amount of pump run time makes the difference too. my pump runs 8 hours daily normally. more if hot tub is used. the chlorine generator makes chlorine when the pump is on. i am set around 30%. similar size pool to yours. if my pump ran longer i would turn my output down.