Search results

I've had that happen a bunch of times. When it does the robot doesn't blow water out the port well and sometimes even fails the startup routine. That's not the case this time.

That sounds reasonable. What would I do about that? Do they sell new springs?

Thanks. I've never removed the bag and ran it, so I'll try that. It's not clogged though.

You mean the basket filters? What should I be checking? There's no holes if that's what you mean.

My dolphin used to work great, then it started having problems with the swivel cord and I eventually replaced with a new non-swivel cord. It now runs perfectly fine, but debris no longer stays in the basket. It captures more in the grill of the blow port than in the basket. What could cause this?

Unrelated to the other thread I just posted (this happened several days after it stopped working): an animal chewed through the blue chord, exposing some of the wires underneath. I've currently got it wrapped up in Gorilla tape and the robot is operating the same as it was before, but has anyone...

My Dolphin recently started malfunctioning. When I turn it on, it goes forward about 6 feet, backward about 4, then stops and turns off. The power supply remains on and seems to think it's running. Any ideas what the issue could be?

I just took a dive yesterday and believe mine does have a hydrostatic valve, however I have a bit of a problem. About 1/2 of it is cemented over from when we had the pool resurfaced. Considering it's under 6' of water, I imagine trying to break through with a hammer while I float to the surface...

I'll check the hydrostatic relief valve. Thank you! We last drained the pool about 7 years ago when we had it resurfaced and I'm not sure they replaced that, so it could be an original from the 1970s for all I know... Hopefully my pool has one lol. If the issue was on the return line, wouldn't...

It's actually working really well. Once I set up a couple elbows to lower the height it's better than my normal skimmer, honestly. I'll try to put up a video here soon. The only thing I didn't like is that, like a regular skimmer, the grid to block debris is pretty open, so I added some panty...

Hey all, I assume I'm going to have to bring in a professional, but I'm wondering if this awesome community can help me out with identifying a leak. It's an in-ground gunite pool with attached spa. Here's what I know so far: Definitely a leak. I did the bucket test. The bucket dropped about...

Is there any kind of quick-fix for a leak in a suction-side line? I'm assuming not, but hoping there's something like what my mechanic used to fix a seal in some head gaskets of an old car. I'll have to do some more investigation, but I'm about 80% sure there's a small leak in my skimmer's...

It's been about a week, did that resolve your issue?

muzy, correct me if I'm wrong, but I believe she originally had this issue in June and one of the first things she did was have them send her a replacement filter box / filters and she kept having the same issue. If the problem is an imperfection in the shell casing or something like that, no...

it's more of a workaround than an actual resolution, but have you tried wrapping the outer filter basket (not the rough one) in skimmer socks? They may catch any hair that either gets through the filter or makes it between the corners if that's what is happening

I think he has the upgraded basket that's normally only standard in higher-end models and allows 2 separate filters at the same time: the rough filter for leaves and big objects and the ultrafine filter for smaller things. Marina Pool and Spa will upgrade for free if you ask for it when buying...

hmm. I have to admit that's a little concerning to me. My wife, 2 kids, and I all have long hair. I'm old enough that I "shed" :) . We also have 2 dogs. They don't swim, but they spend hours every day near the pool and one is a Pomeranian. We're in the "super clean" season right now, but once...

ooh. good point. I will mention this. wait... aren't the pleated ones the ultra fine and the screen ones the rough ones? Or is there something else that I'm missing? She said she's already installed the ultra fine, so that would mean she's got the pleated? Now I'm getting confused lol. Anyway...

good point. in replies to that same post she mentions picking up the ultra fines based on someone's suggestion. In response to my question on the recent post she said she's got ultra fines installed now. Of course, I have no way of verifying this and she hasn't posted pictures of that. I told...

I also dug up this image from a post she made back in July, though it doesn't seem very helpful. Apparently the first basket she received wasn't sealing properly so Maytronics sent her a new one but she's obviously continuing to have issues.

I'll tell her to come here and post this stuff, but I don't think she's even a member of this site / may not even know it exists. I don't know her personally, and am only acting on what I saw in a different group because the situation both bothers me as a consumer and person that cares about...

Per an image she posted, the official response from Maytronics appears to be: To me, this sounds like contacting Toyota about having to replace the car battery every month and being told "replacing car batteries is regular maintenance for all of our cars. If you drive the car with lots of...

She has the ultrafine filters. I'm getting confirmation about the filter being dirty. If we assume it's not dirty, do you have anything to suggest to her? It sounds like Maytronics support is refusing to acknowledge there possibly being anything wrong with the robot. I've got to admit, as a new...

Yeah, that was a question / suggestion I posed to her, and don't know the answer to yet. I have to admit that I'm shocked by how poor the responses from Maytronics seems to be. Assuming she's being forthright about their full communications, they literally told her that hair going through the...

First off, this post is not for me, but is seeking advice to try to help someone that made a post in a FB robotic pool cleaners group. She recently bought a Dolphin T45, which looks like an S200 with a lot of bells and whistles. According to her it is a) not leaving her pool clean and more...

What I ended up doing was buying an above ground skimmer that has a floating vertical weir. Instead of using the supplied hose, which let it just float away since there's no wall to use their clamps on, I jerry-rigged it into my inlet with the inlet attachment from my suction side, some 1" sched...

I just bought an Active 20 from Marina on Saturday, and I assume they still have some in stock since they didn't warn me about running low on that model. It should arrive tomorrow and is identical to the S200 and Warrior SE. I had already done a ton of research, but they confirmed most of this...

Anyone know of a product like the poolskim that works on the suction side? I just upgraded from a suction side cleaner to a robot and would like to convert my vacuum port into a second skimmer since the first one doesn't do a good job on its own.

If I can leave it in all the time and there's no significant risk of damage from debris then it could very well work for me. The last time I looked, which was 6 years ago, they had to be put in and out of the pool manually every day (or at least it was very strongly recommended / your warranty...