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Thank you all for your wonderful advice. I finally completed the drain & refill. It took nearly 2.5 days to drain approximately 60% and re-fill using softened water. My numbers are all good now (except for chlorine; I wanted to empty the jug and refill both and added way too much!) FC 11.5...

I do have a waste line plumbed & a valve to isolate water pull from the skimmer to the main drain; I can probably figure out which way the valve should be turned by checking the pull at the skimmer. As you mentioned, I can keep an eye on it so the pump doesn't lose prime. Unfortunately (or...

After 6 months of battling the problem of high calcium & CYA levels resulting in difficulty keeping FC, TA & PH in balance, I am planning to drain & refill. Everyone I have talked to, who has looked at the pool, says it appears that the high calcium levels originated due to improper PH...

I have spoken with the PB and he does not think I have scale because he added sequesterant to the pool. Is this correct? Pool was plastered and filled on 3/22/14. I have been told that the plaster applier most likely added too much calcium chloride to the plaster mix (StoneScapes Tahoe Blue) for...

I think I just figured it out via the web. I have been adding baking soda for the past couple of weeks because the PB left the TA at around 20. Just today I tested at 80 (the pool store tested at 90). "The reason you balance alkalinity, pH, then calcium hardness is that adjusting alkalinity...

I had a my pool remodeled (StoneScapes Tahoe Blue) and filled on 3/21/14. I took a water sample in to the pool store for them to check what I couldn't, and found a very high calcium level. My chemicals in an 11,000 gal inground pool are balanced as: Free Chlorine 5.0, PH 7.4, TA 80 however...

Right now the water level is about an inch low; we are expecting a couple of inches of rain. This is the only level where any motion is seen in the pool. He actually did install a 3 way valve in front of the pump so that I can isolate the skimmer from the main drain. I need to figure out which...

Please make sure you ask for lots of accolades from your pool builder's prior clients. I made the mistake of buying the sales job & experience he claimed he had rather than choosing a PB with lots of happy customers. I'm in Jacksonville

http://s28.photobucket.com/user/ssallyridexxx/media/IMG_1992_zpsad4bfa5d.jpg.html OK, here is the photo of my return. Cannot figure out how to adjust them, if that is even possible. Assuming it is not possible, how to I remove these & install the common eyeball style? My PB doesn't seem to want...

OK, hopefully this one works

http://www.troublefreepool.com/newthread.php?do=newthread&f=11 OK. Here is the image of the returns my PB installed. Is there any way to adjust these? How about get rid of them and replace them with the eyeball style. These seem to be nothing more than a hole in the wall that shoots out water.

I recently did a pool remodel and the PB installed a new style of return rather than the eyeball style. They don't seem to be adjustable to aim the debris (millions of small bugs) toward the skimmer. These little guys just float on by. When I put my hand in front of the return there seems to be...

So glad I found this site! I have been a pool owner who maintains my own pool for the past 25+ years. Just had a remodel done with StoneScapes and it is becoming evident my contractor is not very familiar with this product. I am unsatisfied so far with the blotchy, dark appearance and am not...