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Hi all, I had an emergency today. The pipe running from the pump to the filter dislodged itself while the pool pump was running (see attached photos). I was not at home since I had just moved out this past Saturday (7/16), so the home was vacant (tenant hasn’t moved in yet). Luckily, my...

I am experiencing issues with my pool's water levels. My pool has a spa built in with a spillover. I also have my pool pump running for five hours a day. When the pool pump is running and the water level in the pool is ideal, everything is good. When the pool pump turns off, issues start...

Hi there, A pool company just opened up my pool, so I have pictures of what the water looks like along with the readings: FC: 1.5 CC: 0.5 PH: Unable to determine (more info below; see pic of attempted PH measurement) TA: 50 CH: 200 (using 25mL sample) --- 250 (using 10mL sample) CYA: 0 (I...

Hi all, I looked at my pool pump yesterday, and I believe it isn't priming. I uploaded some videos to my Google Drive for a better visual, but to explain what's going on, the water doesn't fill all the way up to the top of the lid. I tried to fix it by turning off the pump and opening it to...

Hi all, I read online somewhere that safe levels of chlorine for pools range from 3-5, and 5-10 is considered okay. When I look at the CYA/Chlorine chart, I see that the chlorine level falls in the "okay" range. I'm just curious as to why this is and would like to understand what's really a...

This page says to glance and not look for the black dot, but this page says to continue pouring until "all traces of the black dot at the bottom of the view tube completely disappears, even after you stare at it for several seconds." Which one is right?

Hi there, I just moved into a home with a pool, and I didn't really have much time to care for the pool. I'm trying to measure the chlorine level in my pool, and I am doubting whether or not I'm doing it correctly. For context, a pool company came out just yesterday and SLAMed the pool. I'm...

Hi all. I'm a new pool owner, and I'm observing white substance on the side of my pool. I'm not quite sure what it is, but I'm guessing it's calcium scaling? I have attached pictures. Many thanks.

Hi there, I was wondering if anyone might know what those stains are at the bottom of the pool (concrete) and if it's a cause for concern. Unfortunately, I can't inspect it more closely since I won't be moving into this home for a little bit, and this photo is all I have. Many thanks!

Hi there, I just bought a home with a pool, and I was hoping to identify some of the equipment. I've never owned a pool before, so hopefully more experienced eyes can guide me in the right direction. In the photo below, I believe the component on the left is the filter. If it is the filter...