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I am having similar issues after upgrading to the latest iOS Intellicenter2 app. App reports version 2.12.16, and my IC is running firmware 1.064. I have an IntelliChlor IC40. In the new dashboard for the app, the Chemistry panel shows IntelliChem with empty readings noted for ORP Level and...

MA for Mustard Algae SLAM level. After a normal SLAM, I had to elevate my free chlorine to even higher level for 24 hours to resolve the mustard algae problem. For my CYA level 40, I had to raise FC to 24 (I actually raised to 27 since my CYA is more like 45). See the post here Chlorine/CYA...

Just wanted to follow up. Raising to MA SLAM level for 24 hours seems to cleared up the issue - 2 days without any growth in the hot spot and water it clear. I'll continue to monitor and let FC drift down to normal levels. Thanks again Texas Splash! I'm a first time pool owner - first season...

Thanks Texas Splash. I didn't add anymore chlorine last night and did another OCLT and passed (11.5 FC to 11.0 FC in the morning). I did, however, find another spot with the residue near the other hot spot area. I raised my FC to 27 (the CYA test is so subjective, I may really be somewhere...

I'm trying to determine if I have a mustard algae problem or something else. Last Friday I noticed about a 6-ft long section of brownish/green along the coped (45 degree) surface that meets the deep end of my pool. This side of the pool is mostly in the shade now from trees, etc. It easily...

An update ... my pool builder came out this week and replaced the flow switch based on the recommendation of his Pentair contact. It did not fix the problem, so now he is going to try to get a replacement cell. Will update again when I have more info.

@JamesW, so bear in mind this is my first pool, and I've only had for a couple of months ... I've yet to remove the salt cell to inspect it. Can you give me some guidance? Do I need to turn off all power - flip the breaker - in the Intellicenter panel? Or is just turning off the pool pump...

The Chemistry page on the Intellicenter display says "Inspect/Clean IntelliChlor" - see pic. Is this the diagnostic page you're talking about?

Thanks @JamesW. I did run diagnostics (hold down More button), and it did not report any errors. Edit: ignore question, hadn't seen your last post with a pic of the control board ... For a pic of the power supply wires, are you talking about inside the Intellicenter panel? Or the external...

I do have an Intellicenter. Chemistry page on it says the salt level is 3450. Last pool store test from a week ago said the salt level was at 3800. I have not checked the cell for scale - it's been in service for a little over a month before it went out (pool filled mid-May 2021, SWG went out...

A quick update and a question ... Got my phosphates down to near 0 and the Intellichlor cell light is still flashing. So high phosphate levels was not the problem - @Jimrahbe, you should've bet more than a few bucks. I got Pentair to issue a work order, but so far, they have not found a pool...

I am using SeaKlear phosphate remover. Lots of cloudiness yesterday when I put it in. Cleared up some today, but white stuff on the floor I need to vacuum up. Bottle says I need to wait 48 hrs before I retest. I will post back what the resolution is when I get to one since older threads with...

Hi Allen, Thanks for replying. I do have the TF-100 test kit recommended here at TFP. But I didn't have a way to test for phosphates or metals (that Pentair wanted) so I took it to my local pool store for testing. Their tests showed no metals and 2266ppb for phosphates. Incidentally, their...

Moved from old thread HERE Has anyone gotten any resolution to this problem? I am having the same issues with my IC-40 and Pentair support - pool and equipment was just installed a little less than 2 months ago. Cell light on the unit starting blinking last weekend and in Intellicenter I'm...