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I don't remember if I winterized my heater last year. I feel like I did, and I think what that consisted of is turning gas off to the heater and then pulling the drain plug allowing the plastic part on the right side of the heater, where the input & output are connected to, to drain. That...

it’s about 15 months old. Yesterday it tripped the power supply while in the pool. I reset the power supply and it tripped again right away. Not really sure where to start my troubleshooting. Any thoughts?

Our pool is now a year old and I've had enough experience with the chiller to know it's making a difference. Now that I'm a year in I'm thinking about ways to dial it in to be even more effective, and I have have a question specifically about the outlet valve. I believe the instructions note...

Last night I realize I had neglected brushing my pool for over two weeks. The result was mustard-colored algae in over 50% of the pool. I immediately poured in ~.5 gallons of liquid chlorine and then brushed the entire pool. Then I put the vacuum in there for a four-hour session. Then I...

Last night I turned on the spa blower (in-ground hot tub) and within seconds I heard horrible noises coming from the pool equipment area. The blower had blown off of the PVC pipe it was seated on. I quickly turned off the blower as soon as I heard the noise so little to no damage was done...

Two-part post. First, I had our pool builder connect the spa light to a separate transformer. They came out and installed the additional hardware to get it physically separated, so that part is done. But now, how do I go into the Hayward panel to add the spa light back in? I obviously want...

I'm trying to see if I can get my chiller to operate at a lower speed but the pool builder programmed in a minimum operating speed of "high" for the pump. I'm not familiar with the Hayward control panel yet so I'm hoping somebody may be able to tell me how to change this minimum operating speed...

I'm experiencing a lack of pressure in my new pool. The symptoms are lack of pressure in return jets + lack of water getting to chiller. The chiller intake actuator is 100% opened. It didn't use to be, but I've had to open it fully to get enough water in there for chiller operation. The...

We just had our pool built. We got a GPC-210 Glacier pool chiller. The pool is 15k gallons. I live in Houston. Right now it's getting up to ~100 degrees almost ever day. My pool is fully exposed to the sun -- no shade until ~5pm. Without the chiller the pool will get up to 90 degrees. If...

Good afternoon, all! I’m closing on a house in the Houston area soon that has a 20’ x 40’ foot pool with a square hot tub at one corner. I know little about pools because I’ve never had one, but I’ll try to ask my question the best I can. Basically, the yard on one side of the pool is the low...