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  1. CFWilliams

    Low psi, pump basket not filling, waterfall not flowing 100%

    Could it be air getting in the lines?!? The pump basket drains so fast when I open it. It didn’t used to do that. I read about an air bleed somewhere on here but I don’t know where that is or how to check if there’s air?
  2. CFWilliams

    Low psi, pump basket not filling, waterfall not flowing 100%

    I ran out of time to check the SWCG. This seems like it could be a serious issue and above my comfort level for disassembling things. I'll call the tech - he's always been great. I'll report back on what the issue is.
  3. CFWilliams

    Low psi, pump basket not filling, waterfall not flowing 100%

    This is helpful. I turned everything off over the winter so the pool is NOT clean. I started cleaning it last week/running the pump but that’s when I noticed the leak that was soon replaced. i didn’t notice the flow issue until after the pipe was replaced. I was slamming the pool when I...
  4. CFWilliams

    Low psi, pump basket not filling, waterfall not flowing 100%

    Ok team- cleaned the filters and checked the impeller. The filters were filthy, so I was hopeful that was the problem but no dice. I think something is going on with a valve. Here are two new things I noticed after turning the pump on after cleaning the filters: 1. It took a really long time for...
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  6. CFWilliams

    Low psi, pump basket not filling, waterfall not flowing 100%

    will do! hoping to get to the cartridge cleaning today. thanks in advance for everyone's help. I will report back
  7. CFWilliams

    Low psi, pump basket not filling, waterfall not flowing 100%

    Jim- sorry for missing your other questions! I have a variable speed pump so I dont set it to a certian speed BUT I have been monkeying around iwth the handheld aqua link says 1750 RPM. Filter pressure is between 2-7. It gets up to ten when I turn it off and then back on. It looks like the...
  8. CFWilliams

    Low psi, pump basket not filling, waterfall not flowing 100%

    Ok I googled “Venturi system” and it brought up the ozone sanitation thing which looks very similar to that original image. We definitely used to have that but it was removed when we switched to a SWG. Ok so do we think I just need to adjust the flow to the spa? I don’t know how to do that.
  9. CFWilliams

    Low psi, pump basket not filling, waterfall not flowing 100%

    Lots of good questions. I don’t have any of those answers. I haven’t tried manually turning anything. I didn’t thing there was anything manual back there. I may try calling the original installer company so they can explain what exactly the tech replaced. The spa is never ever as low as it is...
  10. CFWilliams

    Low psi, pump basket not filling, waterfall not flowing 100%

    Here we go! This is the old setup
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  13. CFWilliams

    Low psi, pump basket not filling, waterfall not flowing 100%

    For some reason the image of the original plumbing won’t upload. This one is from a long time ago and a different angel but you can there was another pipe below the return line. Disregard the red circle. That’s from an earlier repair. Do you think the two pipes to one pipe is the problem?
  14. CFWilliams

    Low psi, pump basket not filling, waterfall not flowing 100%

    Sorry for delay. I just had a chance to go back there. I think something with gravity is going on? He removed two pipes and replaced with one. This morning when the pump was on, the spa started to drain when it’s supposed to overflow. I attached I picture of the before set up (where the leak...
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    IMG_6352.jpeg

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  17. CFWilliams

    Low psi, pump basket not filling, waterfall not flowing 100%

    Hi all! I had a leak in a pipe that was repaired yesterday. He replaced the entire section and the leak is gone. Now though, my filter basket isn’t filling up and the pump psi thing on the filter is at like a 4. I cleaned all the skimmer baskets and made sure the pump basket is sealed tight...
  18. CFWilliams

    HELP!

    Hi there- I believe our actuator failed bc the spa drains any time I turn spa mode on. The spa return valve doesn’t move at all, actually. Can I buy the part and install it fairly easily or should I call a professional? I am pretty handy but don’t know all the ins and outs of the equipment back...
  19. CFWilliams

    HELP!

    Ok. It’s doing it again. I do have aqua link but I can’t figure out where freeze protect is. When I turned on the PDA is had spa mode on so does that mean freeze mode is on?
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  22. CFWilliams

    HELP!

    And I just came out here 5 minutes later to take a picture and it’s totally refilled. What just happened??
  23. CFWilliams

    HELP!

    Hi friends- we are getting the polar vortex weather that everyone else is and it is about 20 degrees (was lower this morning). I just noticed that our pool was nearly overflowing but our spa is almost empty!!! I have no idea what happened or what is going on or what I’m supposed to do to fix...
  24. CFWilliams

    HELP! New SWG, robot collected lots of pebbletec debri

    I thought it was too at first, but it’s definitely the surface 😔 the plaster is grayish and the pebble is sort of a natural/brownish color. Where it’s lighter in the photo is where there are fewer pebbles in the plaster when I look at the same spot underwater. I may call the pebble tech people...
  25. CFWilliams

    HELP! New SWG, robot collected lots of pebbletec debri

    Yes. Since we moved here. I can’t tell if it’s getting worse or my water is just clearer now. This image is from July 2020, two months after we moved in. What kind of chemical? I add a lot of acid- at least 24 oz once a week. I definitely don’t slowly pour it in. I just dump all in and then...
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    1B843E46-3C85-434F-AE16-EE533914FC4E.jpeg

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  28. CFWilliams

    HELP! New SWG, robot collected lots of pebbletec debri

    I have felt it and I’ve never noticed a mushy feeling. Honestly when I’ve looked at it closely underwater it looks really smooth and just like pebbles were never there in the first place. Like I can’t see where they’ve dislodged from the plaster. I’ve never been able to pick any pebbles out...
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    4B147A1F-EF35-4515-8793-58AA7C5D7539.png

  30. CFWilliams

    HELP! New SWG, robot collected lots of pebbletec debri

    Y’all idk what’s going on here. There is still pebble tec coming off in my robot filter. Not as much as before but at least a tablespoon or so in each run. I run the robot maybe once or twice a week. I’ve posted my most recent test results below. The pool surface definitely looks like there...