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Thanks! I actually called Proteam, and they suggested similar. My biggest concern was this affecting my chemicals balance, but she said it would not. She said to speed up the breakdown/removal process we could use tennis balls, skimmer socks, etc for absorption. I guess it's a surfactant...

I just backwashed until the water line was too low. Now refilling pool. Do I just need to keep doing this until its gone? It appears that film is on surface but not sure if it is deeper in the water.

Great.... well, now that it's all in my pool is there an enzyme or something to get it out?

Hi all, if you've seen any of my posts, you may have followed my progressions from ascorbic acid treatment for iron stains to black algae. Now that the pool is clear, we did a treatment on the sand filter with Proteam Filter Magic. We followed the deep cleaning directions and put 32 ounces in...

I did! Religiously, multiple times per day!! Sounds like I'm going back to shock heck. Gah!!!!

I hadn't heard about polyfill. Thanks - will check it out. Do you have any experience with CuLator? I did have polyquat 60 in the pool during the AA treatment. Not sure what introduced the black stuff. I haven't had any issues with metal re-staining through the various shock treatments so I...

Yes, we definitely had iron staining. Basically the entire pool was yellowed over 7 years or so. I ended up having to use 5 lbs of ascorbic acid. We assume the city (Houston) water must have a high iron content because that is the only source of water for our pool other than rain. Our pool...

Hi all! I did an ascorbic acid treatment on my pool about a month and a half ago - did wonders! However, I've now been battling algae since then and can't seem to beat it. I believe it is black algae as there are dark specs on the pool wall. Also, we seem to get areas of what looks like red...

Yeah, that's what my dad said (re: air in the pipes). The Polaris is set to run 2 hours per day every day. We have a ton of leaves that fall in the pool on a consistent basis so it needs to run (and we can't be switching this manually every day). i.e. I would have to switch that diverter...

Understood. So the problem we are having is: if the valve is open to B at all, the water in the spa falls as soon as the pump turns off for the day. Not sure how to rectify that. As a side note, the Polaris is now running with the pool return (Pipe B) completely shut off again. I'm so...

Hi Allen, thank you again for all of your help. That worked per your assumptions. Practically it made sense to me, but I can't understand why the Polaris has been functioning all this time with the valve turned off??? Really I don't get it. Still trying to understand the spa draining when the...

Thank you for marking this up! I greatly appreciate that. To make sure I understand, are you suggesting that the problem could be the a/b valve in the wrong direction? or potentially blocked?

That's what I thought but it's always been that way. And when that valve is turned the opposite way, the spa drains into the pool. Also, I believe we tried it that way, and it wouldn't prime still. I guess we can try again.

Here are some photos.

Hi all. Our polaris motor died about a week ago. We ordered and installed a new motor and seal kit. Everything sounds fine, but the polaris isn't moving. When we detach the hose from the wall, it doesn't feel like there is any suction going on either. Any suggestions? Very frustrated.