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    Warranty Maytronics

    Hi there. I have an M600. About 2 years old. Bough from Marina after learning about it from TFP. The control panel doesn't work any longer, so I can't use bluetooth / wifi. Contacts Maytronics, they are sending a new one. It's been a month, and they said there would be a delay due to...
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    Pool Store Testing

    My pool has been open for 3 weeks here in PA. I tested last night and all my numbers were perfect using Taylor. For fun, I knew I’d be passing the pool store today and had them test the water, along with their recommendations. Results attached.
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    M600 Sticky Cable

    Getting ready for pool season here in Pennsylvania. We keep our M600 in the water quite often, and because of that the cable has gotten a little gummy feeling or sticky. It doesn’t really impact things though it does cause the cable to get tangled up easier. Which means it might not be able to...
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    Dolphin Cable

    M600 pictured. No matter what I do, the cable gets twisted and the range of the cleaner is limited. I have disconnected the cable out multiple times, untwisted it, etc. once I put back in, the cable is twisted within one or two cleanings. Thoughts? Edit: the picture uploaded upside down for...
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    Liquid Blanket and Skimmer Socks

    I use the Heatr liquid blanket product and also use skimmer socks. In the skimmer socks, I get a lot of white substance that I am guessing is the liquid blanket? I assumed the socks would let that through, but am questioning it with now seeing the white substance in the sock daily. Any...
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    Salt Test - Which is Correct?

    Hi there, I have a few salt tests that I have tried and have gotten conflicting results. - Taylor K-1666. 3200 - AquaRite. 4000 (this instant a test, but what the unit says after I cleaned the cell with muriatic acid, and recalibrated) - eSeason 3050. 3950 (just bought this on...
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    Heater Update

    We replaced our heat pump this spring with a Hayward Summit XL 140k (pool vendor version of HeatPro). We started using the heat pump here in earnest about a week ago and couldn't be happier with it. We finally hit 70 degrees here in western PA and the pool is up from 55 degrees to 86 degrees...
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    Deep End Stain

    2nd year with our pool. This stain the the deep end has been there since we opened the pool last year. Prior, the previous owners didn’t open the pool for four years. It was black when we opened. Since TFP, it’s been clear sailing for us since. It doesn’t seem like an organic stain because our...
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    Opening + Other Questions

    Opened our pool here in PA today. Crazy cold, but thanks to TFP our water is blue and clear at open. One year ago I was having buyers remorse with the new house with pool. The water was black. This year, I'm happy and ready to have a great year. I'm assuming my next steps should be: -...
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    Northeastern Heat Pump Help

    Hi all, I was hoping I would be able to install a 400k gas heater being that I live in Pittsburgh. The limitation is going to be my gas line, and running a new dedicated line isn't going to be practical or cost effective. I may be able to do a 250k gas heater. Not sure yet. That aside, I...
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    Hayward Heat Pump

    Our heat pump is old and was barely working last year. We looked into replacing. Our pool guy is recommending a Hayward Summit XL 140k. Online, most reviews say the best heat pump is a Hayward HeatPro 140k. Anyone know the difference? Experience with either?
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    Wrong PolyQuat

    Closing tomorrow. I went today to put my PolyQuat in and realized I bought two bottles of 30 instead of 60. If I use two bottles of 30 does that equal a 60? I won’t be able to get 60 in time for when they come to install our new cover. Am I better off to use these two bottles of 30 or should I...
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    SWCG Test Results - Any Tweaks?

    Attached my latest pool math. After converting to SWCG and doing a SLAM, I seem to be pretty stable. I’m an over analyzed by nature, so always looking to improve. Seems like PH is a little high, TA a little low, etc. Any thoughts on my results? Or if it ain’t broke don’t fix it? Being that...
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    Heat Pump Doesn’t Seem to Be Working

    Jandy AE-TI 2000 heat pump. ~100k BTU. Water temp was 74 today. Air temp 77. Turned heater on this morning around 10. Turned off at 5. Pool temp 75. Obviously, a gas heater will heat a lot faster than a heat pump, but this doesn’t appear to be working at all. Going to call pool heating guy...
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    CYA - Keeps Decreasing

    All summer, my CYA climbed and climbed. I had to add more and more pucks. The vicious cycle continued. CYA was 150 and I had enough. I converted to SWG two months ago. While doing so, it was the middle of summer and my kids were in the pool all the time. I didn’t want to drain. I tried the...
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    TF-100 CYA Test

    Any tips for the TF-100 CYA test? I tried the TF-100 and estimated 60. Tried my ColorQ and it told me 63. I wanted to get to 75 CYA, so I added some liquid stabilizer. I used Pool Math and tested the next day. The ColorQ told me 80. I thought I added less, but it will come down with...
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    Old Cleaner Died - Need New Advice

    The Dirt Devil robotic pool cleaner that came with the house we bought died this evening. The kids named him Wall-E. I'm in the market for a new one fast! I read on the forum to call the place in Colorado for the best deal. I started looking online and honestly was a bit overwhelmed with...
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    ColorQ Refills

    Good morning. Does anyone have a good source for purchasing ColorQ reagent refills? I usually go with Amazon, but lots of reviews about the product being out of date.
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    Testing Comparisons - TF-100 vs. Color Q

    HI there. Been in the forums reading for almost a year, but recently started posting. I posted in another thread about my SWG FC. Through that conversation, I was encouraged to get a TF-100 test kit to ensure my calculations are accurate. I was previously using a LaMotte ColorQ 7. This...
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    FCL - Not Enough

    Recently had pool guy install a Hayward Aquarite 940. About 3 weeks ago. My pool is approximately 20k gallons. Things seemed to be going great. We run our pump 24 hrs, and with the SWG set at 50p the FCL built to close to 5ppm. We started turning it down to 40p, then 35p, then 30p. We...
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    PH and Alkalinity

    I’ve read a ton of threads here and I’m experiencing something I didn’t expect. Converted to a SWCG pool recently. Love it from a CL standpoint. I’m just having issues with PH and alkalinity. 20k gallon, vinyl. PH 7.7 Alkalinity 54 The PH rose from previous of 7.4 across 2 weeks. To be...