Search results

Finally got my replacement. Bluetooth connected right away and the robot is cleaning for the full cycle without any error codes. Hopefully the problems we were having were due to a bad batch and not an indication of more problems to come. We shall see.

I got a hold of Seth from Marina on Thursday. He tried telling me the package should be on the way, but I've signed up for both the FedEx and UPS delivery manager services and can see packages in transit as soon as they're shipped (which I told him), and there are none. He then said that they...

I sent mine back on Monday using the return label. I was told that the return label would be monitored and a new robot would be sent out right away after the return shipment was scanned, but I'm not showing any pending packages of that type on FedEx or UPS. And of course, can't get through to...

Making progress ☺️ No doubt something was missing on the back end if suddenly all our Bluetooth connections are working. I connected with Maytronics support today on the error messages I was receiving after over 50 minutes on hold! (i.e. Error 1 - DC in voltage). They said it was either the...

Bluetooth is working, and I can now attest to the importance of it beyond controlling the robot - Error status messages. I had been noticing the cycle time of the robot wasn't lasting a full two hours, and some debris in the pool was getting left behind. Now that Bluetooth is working, I can see...

I followed the instructions from the PDF that were posted and for me it worked! I had also submitted a report through the app itself, so that may have also had something to do with it, not sure. When I first tried following the "Contact us" link that appears in the Prowler App when no robot is...

FWIW, I went a week just trying to place an order with a voicemail and email and no follow-up. I tried a couple days in a row calling right at their 10:00am opening time and finally connected. I think they're a small shop and seem to have found a niche with the TFP forum - lots of good reviews...

Quick follow-on to the Bluetooth issue - I just went through the online product registration process through Pentair's website and their website linked the serial number for my device to the Pentair Prowler 920 instead of the Pentair Warrior SI. The Prowler 920 does not include Bluetooth...

I just got my Warrior SI in the mail yesterday from Margaret at Marina Pool and Spa. I’m having a similar issue with not being able to connect to Bluetooth. I'm using the Prowler 930 app and it's not finding the robot. Yes, I'm standing close to the device; I've turned bluetooth on/off...

Yes, I've read through the post and I'm following that method. Didn't see anything about expected chlorine loss though, and just trying to gauge normal. I've read some posts that indicate chlorine usage will be higher because of the high temperatures in the spa.

I'm a new spa owner, and using chlorine for sanitizing. Interested to get feedback on the question posed above but not answered - what is expected FC loss per day for a healthy spa? 30ppm CYA, pH in the 7.4-7.6 range, TA at 50ppm.

I have a Coverstar automatic cover for my pool. Today the ropes broke off the cover but my son kept engaging the motor. The rope kept winding around the gear pulley until there wasn't any room left, and now it's jammed. I can't move it at all. I think I need to loosen the brackets around the...

I'm a new pool owner as of last week. The pool is a SWG pool, and I've been reading up on the forum regarding the ideal chemistry makeup for those types of pools, in particular a CYA level of 70-80 and TA of 60-80. Both of these levels were way off the first time I ran the tests, and at the time...