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Hi, I have some growth on the tiles under and around where the water feature is. It appears to be some type of calcium buildup. I’ve tried scrubbing with a little acid but didn’t seem to remove much. Any idea what this is and how I can get rid of it? Thanks!

Hello, I’ve started noticing some stains along the walls and stairs of the pool. At first I thought it was pollen. Hard scrubbing doesn’t seem to remove anything. Adding chlorine did help a little but didn’t completely remove it. Any idea what this could be and how it can be cleaned? Thanks!

Hi, We just opened the pool for the season and our Intelichlor IC20 has a solid red flow light as well as an alternative light on the salt level from good to low (red and green). The manual suggests an obstruction in the cell, dirty filter, closed valves, or insufficient water flow. 1.) I've...

Hello, After cleaning the pool of all the leaves when we opened for the season, we were left with a small stain on the top stair of the pool. At first, this looked like an organic stain because parts of the stain were shaped like leaves; however, they haven't gone away after a few SLAM...

I came outside this morning and saw what looked like bird poop around the perimeter of the pool. There was about one “dropping” every 2-3” literally around the entire pool. No biggie, I took the hose and cleaned it up. Come back a couple hours later and the pattern started again! This time, I...

Hey, Everyone! I noticed tonight that one of the returns seems to be producing a lot of bubbles at the surface whereas the others do not. I also hear that return making some noise, almost like it's gulping water. Lastly, (And this may be because I hear the noise on the return) but I feel like...

Good morning! This morning I noticed my SWG flashing the "High Salt" warning. The light flashed before about a week or two ago, and then it stopped blinking without me having to change anything. (It did rain, however) In addition to the high salt warning, I've noticed that my PH level is...

Hello, I just came back from Ocean State Job Lot to pickup some liquid chlorine (called Mega Shock @ 12%) I was reading the label and it had an interesting warning that read "Re-Entry into treated swimming pools is prohibited above levels of 4ppm of chlorine due to bodily harm" Who approves...

Hey, Guys, I had a quick question about the best way to maintain the pool after a heavier than normal usage (13 swimmers vs. 4) The day started off with the following test results: FC - 2.5 - (Added almost 4 cups of additional chlorine this morning) CC - 0 PH - 7.8 (Added 20oz of muriatic acid...

Hi, I'm battling a low (to no) FC level in my pool. After a party, I turned the IC20 to "full output". This didn't help bring the FC up, so I ran it again the next day. Since then, the IC20 is stuck on full output and hasn't stopped (But I also don't think it's producing any chlorine since...

Hi, Everyone! I have just ordered my TF test kit, and it should arrive in a few days. Since I don't have that yet, I am relying on the pool stores water test results. I recently had a huge pool party, and since then the pool water was turning a slight green color and was extremely cloudy...