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Well it’s happening again- whenever freeze mode comes on, the spa overfills and drains the pool. I have two motors, one for pool and spa, and it also runs jets. The second motor is just for a second set of jets. I think the culprit is the second motor, which somehow puts more water into the spa...

Do IntelliFlo pumps need to be primed? I have a pump that only operates jets in the spa and recently during a burst pipe issue due to freezing I had to turn the system off. I noticed that the pump was operating without water. After my shock at this, and thinking it was due to a drained spa due...

Hi folks. Hope everyone is having a wonderful winter. The auto refill is causing me issues again. Last year it cracked due to freezing. Again this winter. It’s taped with electric warming on he sections coming from the house, but the connection that goes in-line to the pool system is the...

Hello friends We currently run our circulation pump 24/7. But this winter I’m thinking to reduce that a bit. For a 20k gallon pool, any suggestions on how long to run it?

Hi friends During the winter season we don’t have anyone use the pool. Do you advise using chlorine when it’s not in use for several months? Pool remains covered when not in use.

I had someone recently come and check out my pool equipment and they noticed blistering on my heater and caused them to double check the placement of my ozone feedline which looks like it is placed before the water goes into the heater. Do you all know whether or not ozone intake should be...

Hello. Every time my system goes into freeze mode, and alternates between Pool and Spa, my Spa ends up overflowing and the water level in my pool lowers. Any ideas of how to prevent? I’ve turned it off and now the spa has almost completely drained.