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As previously mentioned, some of our pool equipment was under water for a period of time for Hurricane Helene. I have not tried to turn on the propane heater again since this happened as someone said it might be dangerous. I'm not exactly sure where I heard that but I think we're either...

Hi all, we put in a new Pentair system (used existing old Hayward propane heater) about 2 years ago. Unfortunately, we flooded pretty bad with Helene and need to replace equipment. The SWG doesn't turn on anymore. The 3hp pump runs but is very loud now. We did also lose an Intellivalve and...

We were flooding in Helene and ever since, the IC40 has not powered on. I've been dumping in a liquid chloine in the mean time. I happened to be out at the pool equipment yesterday and when everything started up, I saw the IC40 start flashing and thought to myself, oh cool, maybe this is...

is this true of the Intellicenter, too? I need a new SWG - does this mean I need to stick with a "real" IC40 if I want everything to work correctly?

most of our pool equipment was under water during Helene. The 3HP variable speed pump still works, but it is super loud and def not running at full output (our waterflow level is very low). The IC-40 SWG doesn't turn on anymore and one of the automated valves (which we had replaced once...

our pool water has always been clear but every spring I seem to deal with yellow/mustard algae. Usually I brush it off every few days and after a month or so, it goes away on it's own. This year I decided to try SLAM, partly out of curiosity to see the outcome. I'm on my 3rd day now, water is...

I don't think these two things are related, but I wanted to ask before calling the heater repair guy. We have an Intellicenter setup and the other day, I was prompted to download the new Pentair Home app. We have an older Hayward propane heater in this system for the spa. Everything worked...

Reading here that people are happy with the Asurion warranty on their Betta Se purchased from Amazon. Are you purchasing this warranty from Amazon or directly from Asurion? I don't seem to find any mention of this on the Betta SE page? I was first considering buying the "used" Betta SE which...

We had some bushes pulled up today that had died after being underwater during the last tropical storm. There seems to be a 2" capped pipe (far right side of this photo) that goes towards the pool/spa. This is really no where near our pool equipment. Not sure if its pool related or not but...

Hi all, back again. We talked a few weeks ago and I updated my Intellicenter FW to 2.017 and all was pretty good, except I was getting a nagging alert that the Intelliflow 3.03/3.04 was out of date. I just hit "dismiss but show again" and everything seemed to be fine for a week or two. Then...

Hi all, 3 times now over the past month I have woken up to see the hot tub and heater running. one time I had used the spa the night before but it was 99% shut off as I grilled dinner later that night and would have noticed the spa on. The 2nd time teenage son use the spa the evening prior...

most everything I read says that yellow algae is chlorine resistant. If this is really the case, how does SLAM work (which is the recommended treatment here) without any additional algicides?

We had all new Pentair equipment installed this past summer and for the most part everything has been good. I noticed some water on pad of the equipment and saw alot of condensation on everything, which was a little odd. In addition, the return pentair Intellivalve is blinking. Putting it...

Hi all, Pool lights are multi color and before were hooked up to a light switch. Its been a while but I remember it fairly easy to turn off and back on to cycle thru the color modes at the switch. I left it on solid blue and was fine with that. We got a new Intellicenter setup and the lights...

Posted a few times about the new equipment but but I'll summarize.... We just replaced all of our pool equipment and have an Intellicenter with 2 Intellivalves. There are 2 end points and I'm not sure if this is what they have as a max number, or if its because that's just because of how many...

I talked to her a month or two ago and she was hoping for a June/July delivery. I'm waiting on a s300. I was just curious if anyone had talked to her recently to see if she had an updated expected date?

We just had all of the equipment replaced and most of the visible plumbing re-done. The system seems to run fairly air free, there's just a few bubbles in the pump basket but nothing major. And really no air spurting out of the return jets per se. However, I've found that there does seem to...

Wasn't sure where to post this but I'm so happy I had to post somewhere. We had all of the pool equipment replaced recently but I've always been unimpressed with the skimmer performance. Water just seemed to sit there and gently swirl around at the top. Debris would just float right by the...

Hi everyone, we have a new Intellicenter setup with a 3hp pentair VS pump. When I vacuum and hook the hose up to the skimmer, I bump up the gpm in the phone app to get more suction. When I save the new gpm setting, there's a few sec delay but the pump will turn off. Simple fix to push the On...

We recently moved into a house with an existing, older pool. We just replaced all of the equipment and the plumber made a statement that he wasn't getting any suction from the main drain. I dove down, took the drain cover off, and see there is a black rubber plug in the drain that seems to be...

Hi all, this was an existing pool of a home we purchased last Dec. Much of the equipment had stopped working (both pumps) so we replaced both pumps, new filter, new automation/salt system and all new plumbing. Existing heater was re-used - hopefully it has a few more years on it. Area still...

don't know anything about this but have seen this a few times on Facebook. New campaign for a wireless cleaner robot. $399 is their lowest price, I think to the first 400 or something like that...

I've read a handful of threads here......so I'm not entirely sure what I'm hoping to achieve here other than perhaps some further clarity.... we're redoing all of our plumbing and equipment. I think I could coin flip between DE and cartridge and from what I read, it comes down to personal...

Assuming both installed by professional, what are the warranties for each? Getting ready to replace pumps and filter and get new swg and automation. For Pentair, if you buy 3 pieces at the same time, i believe you get 3 years on everything? I haven’t really been able to find the same for Hayward?

Hi all, we are getting quotes now to redo all of the pool plumbing including all new pump, filter, swg, etc. Existing equipment is definitely older and we’ve been having problems with low pressure and priming in the pump. I’ve been greasing and replacing all orings in hopes to help the pump...

I emailed Marina based on recommendations here and got a super quick initial reply. I looked over everything and had pretty much decided on the Active 30/S300. I’ve emailed back now twice and have left a couple voice mails but cant get a hold of anyone. Who’s another go to supplier for the...

We just bought a house with an existing pool. Everything is pretty old and messy. Pool pump and plumbing are fine, but old. Filter is a Stay-Rite DE. There's a Hayward heater that is throwing an error code and a 2nd pump for the spa jets that doesn't even turn on. So....we are getting some...

Trying to learn here.... I have read that the only way to lower your CYA is to partially drain the pool and replace the water. I also read of people adding stabilizer to raise the CYA. If CYA can only be lowered by replacing water, are the people who have to raise CYA people that have just...

New pool owner - the creepy crawly wasn't doing very good so I picked it up out of the water and was messing with it with the pump on. After a min or two, I realized what I had done and went to go shut off the pump. There was no water in the basket. I've got the garden hose putting water into...

In our new house, there's an older Stay Rite DE filter which has a pretty high pressure reading. I'd like to backwash and clean it this weekend but I do not know the model number. The stickers on the filter are all faded out. Do any of these models have any particulars that must be followed...