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We have had horrible rains here in Central TX leading me to have to drain water off an overflowing pool several times. I now have BOTH low salt and low chlorine along with low CYA . My question is how long do I have to wait after adding salt into the pool to do I wait before adding liquid...

Greetings ! I have a weird issue with my Dolphin Pool Cleaner. It is a Qauantum 1.5 yrs old. The power supply comes on but when you start the robot it will not run and I do not see the blue light on, that is on the front of the robot . Any suggestions ?

My pump will come on, run for about 30-90 sec and then shut off . What is odd is that the read out on the control panel shows that it is running as does the hand held controller in house . I have turned it on and off , also turned the breakers on and off and it still does the same thing. Still...

I have been caring for my new pool for about 8 months now , using the Taylor test kit and following the TFP chemical guidelines . Learning as I go . Here are a few questions I have about chemical ranges . When a range is provided such as Calcium Hardness 350-550 for a pool with SWG how do I...

Hi New pool 8 months old. Getting chlorinator off / low flow , message , must have come on overnight. Pump is running no problems. Running it at 2760rpm Have no idea what is causing this or how to fix it. Should I call the Hayward guy to come out? I have checked skimmers , backwashed...

I am having my first pool party ( only 7 people ) and a few small dogs. My FC is 7 , the event is tomorrow evening,. Should I bump the chlorine a bit before the party and if so what would be a good level to get it to ? Also after the event should I also bump it up and if so what would be a...

First summer season with the pool , I have the AquaCal heat /chill pump. What is the most effective way to use the chiller to bring the pool temp down a bit? Run at night when the sun is not out ? Run during the day etc ? Expectation of how many degrees I can knock it back? Time it might take to...

Hi I have a question about the purchasing of pool chemicals. I am a new pool owner and have been learning from Trouble Free how to care for my pool water myself and following the TFP method . Here are a few questions When it comes to purchasing the most often used pool chemicals are all brands...

HELP !!!! Woke up this morning to the pump, not running, and this message System Manual Off. There is power to the system. When I hit the filter button, the pump will not come on any insight or advice? We have tried resetting the breakers to no avail. It is a Hayward Pro Logic automation and...

When they did my new pool start up last fall and added the salt they told me to keep the SWG off for 24 hrs. I just needed to add a bag today , when adding just one bag does the same hold true? Do I keep the SWG off for 24 hrs? What is the best protocol for this when you just need to bump up the...

Hi Our pool is fairly new , this is the first spring summer . I am curious as to when or if I need to use the super chlorinate on the SWG . Found a dead Rat in the pool today , is this a reason to use the Super Chlorinate feature ? If so, how do I utilize the feature? Another question ...

Another newbie question. About pump RPM's I am trying to get some education about my pump and pump speeds. The pool builder did all of the pre-programming and set up. I have a Hayward tri star variable speed pump, and it is set up to be controlled by pro logic automation. All I was shown...

Hi I am a new pool owner and this is the first spring with the pool . It was filled last September. Until now I have had no issues with CYA being off. I have some questions and could use some education. I have a SWG that has now been on for the last several weeks as it has warmed up. I am in...

New pool owner here in Central TX. We had a few days of well below freezing temps , the freeze protection kicked on , no issues at all. Now that the cold is gone the freeze protection is off , I turned the system back on a few days ago. I can't get rid of air bubbles in the pump basket . It has...

I am a new pool owner. The pool is two months old. This is our first time dealing with a cold front that came in last night . We are in Central Tx. We had cold temps last night, in the mid to low 30's and I noticed this AM for the first time that my clean pressure on the filter gage dropped...

It is time to switch over to the SWG from the chlorinator for my startup process . I am in need of some help. I am trying to learn the BEST way to do this. I have some questions and would be grateful for any help and advice that can be provided. Any helpful links would also be great. I have a...

CYA question! I am on week two of pool start up NEVER added any CYA but now my CYA is 45. Curoius what would cause a CYA to rise on its own without ever adding any in a new pool start up? Yesterday CYA was 45,( up from 20 ), FC 5.5 , TA 100 , PH 7.8. (day beofre CYA was 40, CH 7.) PB put...

It is day 7 of pool start up and we had storms and winds today . There is now an excessive amount of dirt and small tree debris ( little buds and small leaves) on the bottom of the pool . It's filthy. I know I can not put anything with wheels on the new plaster so what is the best thing to do ...

PB came and turned on my equipment today, new pool /plaster. PB insisted that in order to clear the plaster debris from brushing I must use the vacuum which has wheels every time after I brush. ( the one you attach to the skimmer) . This is opposite of everything I have read and been told...

QUESTION, new stonescapes plaster start up, PB says that I don't need a sequestering agent when pool is full because I am using light colored stone scapes ( Aqua White + 3 bags of glass beads ) that is BS I am thinking? Plaster start up instructions from NPC says it is a good idea to add a high...

So my PB's coping / pavers sub finally came back to finish my 1300 sq ft very white with gray sandblasted marble pavers deck . He went MIA for two weeks before showing back up to finish and seal the white and gray deck . The deck had sat for two weeks unsealed and had ground in orange sandy...

I have received some conflicting info from PB regarding the start up process for Stonescapes plaster which also has glass beads in it ( this is being done next week ) start up equipment settings /chemicals. 15,000 gal pool /salt My Equipment: Filter: Hayward Pro Series S310T2 High Rate Sand...

Need completion advice, the sub that was a rock star who did my tile , coping and now working on my 1300 sq ft sandblasted marble pavers deck went MIA on the PB. There is work to be done on my very expensive deck: mastic between the coping and deck, more sand in paver lines, smooth of some of...

Hi New to this, fill day this week , just purchased my first Taylor 2006C kit and it just arrived. I opened the lid to start looking at everything and there is a crazy strong chemical odor is this normal ? I am sure it got very hot in shipping ( we are in Texas and it is HOT ) . I have it...

They will plaster next Friday /Acid Wash Saturday and fill. I have read the National Plaster Council start up guide and they call for testing fill water and additional testing on day two etc . Here is the question, I will have a salt system, but understand they don't add salt right away . I was...

HELP! This is the current state of my almost completed 1300 square-foot marble paver deck. As you can see some of the pavers on the edge have been cut away. And the edge is not even or straight, looks like a thin long slice of pie. The other picture is what it looked like yesterday with uneven...

I have used white/gray sandblasted marble for coping and selected the same for the pavers. Pavers installation on a concrete sub deck starts Monday . The sub who did the coping ( who I really like ) and will also do the pavers says I really need to seal both coping and pavers to make them easy...

Hi I am in the middle of my new pool build, the pool builder sent over a sub to set up the pool equipment a few days ago. The communication was not great due to language barrier. With regard to the filter, it is a Hayward , Pro Series High Rate Sand Filter Model S310T2. The PB had dropped...

I am more than halfway through my build and need to purchase a robot as I did not want the tiger shark that came with the pool. I have been researching Dolphin bots and have made a few calls to suppliers and still confused. I have been looking at the Premier as I like the fact it comes with a...

They are about to install my glass waterline tile tomorrow. I had asked for white thinset as after a lot of research I learned that is what was best for glass tile installation. The sub doing the work asked me or sort of suggested I might want to use gray . When I said I picked the white as that...