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Hi there, We are using the pool maintenance guy our pool builder recommended. He’s admittedly had a hard time getting the water balanced (new salt water pool, Stonescapes finish about 4 months old) due to something not working with the pump and/or salt cell. He had to treat the pool due to algae...

Hi there, We had our pool plastered with Stonescapes Mini Pebble about 4 months ago. We are getting quite a bit of something that looks and feels like sand and I have no idea where it is coming from. Our pool thought it could be calcium? We do not have a sand filer. Any ideas? Thanks!

Hi there, We had our pool plastered with Stonescapes Mini Pebble about 4 months ago. We are getting quite a bit of sand and I have no idea where it is coming from. We do not have a sand filer. Any ideas? Thanks!

Hi there, Our pool was plastered with NPT Stonescapes 21 days ago. Went out to see the pool company added the salt. Everything I read and have been told was to wait a min. of 30 days. What done is done, but is there anything I should be aware of or watch for in the water chemistry?

Hi there, The forms around the spa didn’t hold very well when they sprayed the shotcrete. The pool builder said they will fix it before tiling by building it out, but then wouldn’t all three sides need to be built out so it’s even? There is bulging on all three sides. The side closest to the...

Hi there, The crew stopped the shotcrete mid way today (Sat.) and they are going to finish it on Monday. Any issues with doing this? Thanks!

Hi there, We are building a pool with an attached spa and right now the builder has priced out a Hayward 140,000 BTU heat pump. We are thinking we need a secondary heat source for the spa in the cooler months and to give the heat pump a boost in the winter if we need to get the pool water...

Hey there! Finally taking the “plunge” and putting in a pool. Before we sign the contract we were hoping to get some thoughts from a few who have done it before. Anything you would change here? Do the mechanicals look ok? Anything you wish you would have done differently? The existing screen...