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We have an autofill with an 1-inch integrated overflow drain where the drain has never worked properly. Water will rise above the drain inlet and not flow into the drain pipe. When the inlet is covered with water, I can get it flowing by injecting a jet stream of water into the inlet for a few...

After doing some research and trying out a unit, we've decided to include a Swimex pool in our new home plans. The pool will be in indoor conditioned space, covered when not in use, and holds about 2600 gallons. Surface area is approximately 8x18 feet. Pool will be used pretty much every day...

Considering having a Swimex pool installed in the home we are planning. It would be indoors. Have a couple of questions: On the Swimex website FAQ, they don't recommend salt chlorination. To quote: "We recommend against the use of salt sanitizers. If not balanced properly it will lead to...

We are just starting the planning for construction of a new home in the Asheville, NC area. My wife swims every day, and we are considering including an indoor pool in the plan so she can use it year round. Nothing fancy, probably just a simple 30' x 10' rectangle without any water features. We...

Was checking the pool this morning and noticed that the filter pump (Hayward Tristar SP3202VSP) was not running. Checked the pump diagnostic on the Omnilogic, and it reports a "DC voltage is too low" error. According to the troubleshooting guide in the pump manual for this error, it states...

Over the past few weeks, my Hayward Omnilogic has been intermittently reporting both the K1 and K2 relays stuck closed. The alarms generally spontaneously clear after awhile, but then recur some time later. All of the threads I have seen discuss relay stuck open alarms, but haven't found any...

Some background before I get to my question. My SWG is rated to generate 1.45 lbs/day, which for my pool would raise the FC by 8ppm if run 24 hours at 100%. My FC demand is quite low (about .6 ppm/day) even with a relatively low CYA (in 30 to 40 range), and in season I generally run my SWG at...

I've been troubleshooting a problem I've been having with intermittent failure to ignite issues with my Hayward H400FDN (which are detailed in another thread), and in the process have been taking a good look at the installation/service manual and comparing it with how my system was installed...

When energized, the igniter on my heater glows from the tip to about halfway down the shaft. Is this normal, or would I expect it to glow down closer to the base?

I recently ordered a flame sensor for my Hayward H400FDN heater, and the kit also came with a sensor for the IDL series heaters. I don't have any use for it, but if you need it let me know what model you have and if it's on the list of compatible heaters I'll send it to you.

Most of the time, the heater fires up like it should. But often when we have significant rainfall or conditions are very damp, I'll get the IF code. From the sound of things, the flame comes on momentarily but then immediately goes out. When things dry out, it will work normally again. What can...

Doesn't appear to be much discussion about this system on the forum. Am seriously considering ordering one of these. I'm typically adding about a quart of acid every 3 to 4 days in my 20k gallon SWG pool. Not a lot of fun, plus if we travel for more than a week or so I need to hire someone to...

My outdoor salt pool is a little over 3 years old. I'm typically keeping the CYA level around 30 which is much lower than recommended here, but find that I only need to run the SWG at 10 - 15% about 8 hours a day in the summer to keep the FC level around 3 ppm. The pool is used every day in...

Have a salt water pool with Hayward Omnilogic controller. Yesterday for no apparent reason my system went into freeze protect on both the filter pump and water feature pump even though the air temperature was in the 60's. Tried power cycling the controller a couple of times to no effect. I...

Have something strange happening with my Hayward heater (about 3 years old). A couple days ago, we had a heavy rain and when my wife went to turn the heater on right afterwards from the Omnilogic app, it didn't fire. Went outside to check on it, and it was displaying an IF code. That's happened...