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Hi Guys, This is a strange one. The generating light and power light are on. Both green. I have changed the board, the display PCB and the cell. We are getting 28V. Now when turned on the amps drop to 0. However when superchlorinate is turned on the amps go to 5. When switched back to auto...

I'm having a problem with an ecostar with svrs. I'm getting: "svrs not available" and pump wont turn on. it just counts down the 3 min prime. is there anyway to run this pump without svrs? Any info is much appreciated. Thanks! 8-)

Hi Guys, Got this AutoPilot swg showing 32v's and 1.6 amps The error flashing is "low amps". This cell has been running for 5 years with a solar powered pump which turns on at sunrise and off at sunset every day. Do you think this cell has come to the end of its life? Many thanks for any...

Hi Guys, Looking for something really simple. Looking for an acid feeder that can siphon from a 1 gallon bottle of acid. Something we can manually adjust amount of acid. Not interested in getting into sensing but prefer to maually check pH and manually adjust an acid feeder. Are there any...

Hi guys, got a heat pump and when it starts up the fan runs for like 5 seconds and then cuts off. The error is: HI Anyone have any idea why the fan cuts off? Everything inside seems to be ok. Had an a/c guys check it out. Any help is much appreciated. Thanks! 8-)

We have a couple pools where the TA was around 70 and the pH never moved then one day the TA is up at around 160. Could all this TA rise come from just fill water? I'm thinking it could be the baking soda in the Arm & Hammer Laundry Detergent? Maybe the swimwear is not being properly rinsed when...

Hi Guys, Just wondering if in your area does this happen. Please see pic. I haven't seen a pool on the island without some white discoloration. Some pools look much worst than this one we did. We removed the old surface and acid washed before applying blue quartz. we mixed it with purified...

Just about every week I have to reset the timeclock. the time clock keeps losing time and I have to reset it. Has anyone else had this problem? I'm so tired of these pumps! Thanks.

can we use a volt meter to check to see if a cell is good or bad? Thanks.

Hi Guys not sure if this goes in this forum but does anyone know where the best place online to get CYA? Looking for lowest price as we have to ship abroad. 4 lb pales or 100 lb drum. The island we are on are all out of CYA as everyone is switching to SWG. Please help! Many thanks.

Got a Canadian TS. was working in Canada brought it down here and power supply doesn't seem to work. No light coming on and no TS working. Do we need a U.S. PS? Thanks.

Hi Guys, Does anyone know if a regular EcoStar pump Interface Controller can work with a EcoStar SVRS pump? We had an SVRS go down and swapped the controller from another SVRS to check to see if the pump and motor was ok and it worked. But when we tried a regular controller from another...

Hi Guys, Just curious what it costs to have a SWG installed in your particular area and how much do they cost to maintain. I'm not sure they are cheaper than conventional chlorination but I feel the enhanced swimming experience is well worth the extra cost. In my area pool stores charge $3,500...

Hi, I guess I should know what these two mean as we sell SWG's approved by them. I know what NSF means but anyone know what these other two are? Organizations? Can't seem to find them online. This SWG is Hayward AquaRite. if anyone can shed some light on what these mean it would be much...

Need to shock a beautiful blue tiled pool with Trichlor and don't want to burn the tiles. Will this happen or is it ok to use Trichlor? The pool is 37K and I need to add 96 oz of Trichlor. Many thanks for any feedback.

is 3HP too much? this is a small trough and I think it is pulling too much water too fast. Might try closing the return a little so water stays high in the pump strainer basket. The pump keeps losing prime. I have the system off now overnight to see if there is a leak. If not then will adjust...

This pool is not built yet. This is my 2nd design using Pool Studio which was highly recommended on this site. So I took the plunge and love desiging. Its just a simple pool but a start..

I'm kind of new to new pool building and was subcontracted to install plumbing and equipment for a builder. I have done some construction work before and know there are certain safety guidelines to follow. I realize now I should have been wearing boots, jeans and a hard hat. The other day I...

I guess this is normal. would running a pool cleaning robot like a tigershark speed up the removal? Thanks.

I think it might be DE but usually DE settles like little sand dunes on the bottom of a pool. This stuff floats. anyone one know? Thanks.

is it possible or do we have to purchase a whole new board? Thanks. btw we are getting Hi salt/amp error. water temp is 89F, we just installed a new cell and salt level is 2,200ppm so must be the microcontroller.

Hi, Anyone have any idea what the dark spot is around the tiles? I tried resting a chlorine tab on it over night and its not organic. Tried brushing with a steel brush but its still there. Any clues? Thanks!

The power going to the transformer is 125v and even on the 12v setting 15volts are being sent to the light. Is this too much for the light to function? we are still having problems getting this light to change colors properly. we even tried another light today and same problem. Many thanks for...

We were sold an RC35/22 cell as a replacement for the Cubby Digital RC36 cell. Any help would be very much appreciated. Thanks!

Hi Guys, I think from reading up on this we are not getting enough power to the light for it to function properly. We can't change through the colors to select programs. We have a 12v led. Do we need to send more than 12v from the transformer for the light to move through the programs? we are...

Most builders on the island just chip the old surface, acid wash and then resurface. They don't use a bond coat. Is the bond coat really necessary? Thanks.

wondering if these cells exposed to sunlight heat up more and thus increase conductivity which give a higher than normal salt reading. what do you guys think?

does anyone know how to calculate the turnover of a pool based on pipe size and pump? I'm interested to know how many gallons water a 1 hp hayward super pump with a hayward c900 cartridge filter and 1 1/2" plumbing can turnover per hour? Thanks! This is what I have to do on but not sure of...

It's a Smartphone Test Strip Scanner...

I've seen this happen before but wasn't sure it was happening and I think chemgeek said CYA will increase TA. I tested a pool a couple weeks ago and TA was at 50. I added 4 lbs of CYA as it needed topping up and now this week the TA is 80. I was going to add 2 lbs of baking soda to bring TA up...