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    White flakes in pool

    Outside one of me returns, i notice on the bottom, white, paper thin flakes on the bottom. Look like pieces of paper, most very small but some almost an inch square. Chemistry is fine, I have checked with my own kit and the pool store. Had suspected calcium but pool store said it was fine...
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    Frozen water in return

    My pool is uncovered, had been properly winterized and we finally have thawed after about 3 solid months of frozen. I noticed that one of the rubber plugs had fallen out (sitting on the bottom) and the water level has risen above the return. My guess is the water got in to the return at some...
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    Spalling with my Diamond Brite

    I did not cover by pool this winter. It's a new pool so this is the first winter. Did winterize and dropped the water just slightly below by baja shelf. During the course of this winter, as I have gone in to scoop out some debris, I have noticed that in my shelf area the diamond brite...
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    High water level

    We got about 5 inches of rain yesterday. My water level is about one third of the way up my coping. My pool is still open and pump running as normal. Not closing for about another month. Any reason to lower the level?
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    Drip from ThermaFlo Heat Pump

    I ran my heat pump over the weekend substantially for the very first time. It was in the mid-70's with low humidity. I noticed a pretty constant drip for most of the day all around the edges of the heat pump. Is this a leak or the normal condensation you get during the heat exhange? I...
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    Cover or no cover

    Originally, I was fishing around to see if I should get a mesh or solid loop-loc type cover for a new pool. I just met with a very respectable company that really only services commercial pools and opens and closes residential pools. They suggested I don't do a cover at all. Here are their...
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    Booster Pump- Forgot the vacuum

    I forgot to hook back up my Pentair Legend vacuum last night. My Easy Touch runs the booster pump for 3 hours in the middle of every night to clean the pool. Is that an issue that there was no vacuum hooked up or did it just blow extra water out of the hole for threee hours?
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    Cartridge Filter - Haven't cleaned yet

    I am about 2 months into a new pool. Have yet to clean my cartridge filter. Pressure is maybe up only 2 psi since my starting value. I was told I would need to do this monthly. With all the dust from the new plaster, I figured initially it would be much more. I haven't opened it up to...
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    Heat pumps - do you have to have a solar cover?

    We installed a new pool this summer. It's been brutally hot and my water averages about 88 degrees so far. No need to use my Thermaflo yet. Someone told me that heat pumps require you to get a solar cover also. My PB never said that to me. I have a funky free form pool so a cover would...
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    Aiming the returns (jets)

    Probably a dumb question but for my two eyeball returns. Is there a right way to position for proper circulation? I have attached my lame drawing to try and show where the returns are in relationship to the skimmers. As you can see, it's a very curvy, free form pool.
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    Too much salt in pool

    Pool just over a month old and just now finally starting up Intellichlor. Had been using chlorine pucks for first month. Chemical levels were tested and fine yesterday. SO I added 680lbs of salt yesterday per the PB's instructions and started up the Intellichlor at 40%. Flow is fine but...
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    Thermoflo Heat Pumps - Cooling

    I know I got this heater to heat my pool. But I see settings on my EasyTouch that state you can have your ThermoFlo cool also. It is a heat pump so can it run in revers and actually act as a chiller and cool the water? Been having a very hot summer and water is sitting consistently around...
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    Blue Feet - New Diamond Brite

    We have been swimming in our new pool for about a week now. We used a Midnight Blue Diamond Brite finish. Is it typical for the first couple weeks (I hope that's it) for your feet and hands to get some blue color on them from rubbing on the walls and/or bottom of the pool?
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    Intelliflo speeds, programming and schedule w/Easy Touch

    My PB gave me very little guidance on how to program the Intelliflo through the Easy Touch. I have figured a good bit of it out and looked through this board to give me some great guidance. A couple questions that still linger. 1) I am controlling the different speeds of the pump through...
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    Mineral Springs versus Salt

    Just opened a new pool. Started up filter, added chlorine tabs and ready to swim. Since it's new plaster I can't add the salt for 30 days. PB is a big proponent of using mineral springs and the bioguard program instead of salt for the Intellichlor. States the mineral springs have all the...
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    New plaster help, streaks still there

    I had Midnight Blue Diamondbrite installed on a Friday. they added the water that night but PB couldn't come out until Monday to get started with the acid/brushing etc. The told me it would be no issue to not brush over the weekend (I wasn't given my brush yet so didn't have much choice)...
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    Plaster (diamond brite) installed today but no water

    The plaster guys finished at about noon. The acid guys were running very late and just got there at 3pm. They said they wouldn't be done until 5pm. The water carrier has said this is too late for a delivery and won't do it until the morning. The PB said this would be fine to wait until...
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    Midnight Blue Diamond Brite

    We are almost to the plaster stage of our pool. Have decided on the Diamond Brite product. We really like Midnight Blue but are having a hard time finding pictures or examples of it. Other choice is Tahoe Blue which from the pictures we have seen is too brite of a blue for us. We like the...