Aqualink down?

DeepM · May 16, 2025

Noreaster said:
Here is the North America phone number.

Useless as they don't answer. Ever.

Parac · May 16, 2025

Seems to be back up now.

zeeallen · May 16, 2025

JMPool99 said:
Just went down for me again today 5/16/2025. Anyone else experiencing down? Ridiculous. The app is so simple and so shoddy as is.

Yes mine down too. Cant log in

Mowinguy · May 16, 2025

Down for us too since 4:00 central. Very frustrating.

aussie75 · May 16, 2025

I am unable to login via app or website.

DeepM · May 16, 2025

Parac said:
Seems to be back up now.

Comes and goes.

Mowinguy · May 16, 2025

We’ve never had an issue until today. Frustrating. Still down.

Geargoesdown · May 16, 2025

I turned on my heater this afternoon. Went to check the temperature and can’t login. How do I turn the heater off without the app?

dropzero · May 16, 2025

I feel as though this has been going on for the last several days. The WiFi module is connected just fine to the internet. It has to be on their side with their servers. It seems like that have been having issues all week. Very frustrating.

ajw22 · May 16, 2025

Geargoesdown said:
I turned on my heater this afternoon. Went to check the temperature and can’t login. How do I turn the heater off without the app?

See post #28 in this thread....

You can turn the heater off or on from the outdoor panel.

Third button from the right.

Or put the panel in SERVICE mode, turn on the Filter Pump, and turn off the heater.

aussie75 · May 16, 2025

This link works https://leg.iaqualink.net/ from a reddit post.

DeepM · May 16, 2025

ajw22 said:
See post #28 in this thread....

You can turn the heater off or on from the outdoor panel.

Third button from the right.

Or put the panel in SERVICE mode, turn on the Filter Pump, and turn off the heater.

BTW the heater button doesn't turn it off when in auto.

I had to switch into service, turn the pump back on (first button) and leave it that was so the pump operates.

If I switch back to auto, the heater turns back on.

I will have to wait until the app is fixed... Which seems like forever right now.

alyarb · May 16, 2025

thank you, using https://leg.iaqualink.net/ for now

Suhash · May 16, 2025

glad I found this thread! Thought I was losing it - yes it’s down for me again (was down a couple of weeks back as well). Hope it resolves by morning!

Suhash · May 16, 2025

aussie75 said:
This link works https://leg.iaqualink.net/ from a reddit post.

Thank you - this worked for me as well.

fastrunnerdude · May 16, 2025

aussie75 said:
This link works https://leg.iaqualink.net/ from a reddit post.

Thanks. That worked for me. I can't log into the app or the main website: OwnerPortalAngular but that link worked for me

chrisleeotten · May 16, 2025

Parac said:
Seems to be back up now.

Not for me

aussie75 said:
I am unable to login via app or website.

I’m still down as well.

mirkus · May 16, 2025

Still not up for me. I called earlier and they said they were aware of the issue but did not have an eta on a fix.

Kjac081 · May 16, 2025

Down for me at 9:15 central. Does fluidra monitor this stuff 24/7? It has to be down right when my family wants the hot tub on

ejt2222 · May 16, 2025

Down for me as well in Phoenix

Aqualink down?

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