Aqualink down?

[DeepM]

Here is the North America phone number.

Useless as they don't answer. Ever.

 

[Parac]

Seems to be back up now.

 

[zeeallen]

Just went down for me again today 5/16/2025. Anyone else experiencing down? Ridiculous. The app is so simple and so shoddy as is.

Yes mine down too. Cant log in

 

[Mowinguy]

Down for us too since 4:00 central. Very frustrating.

 

[aussie75]

I am unable to login via app or website.

 

[DeepM]

Seems to be back up now.

Comes and goes.

 

[Mowinguy]

We’ve never had an issue until today. Frustrating. Still down.

 

[Geargoesdown]

I turned on my heater this afternoon. Went to check the temperature and can’t login. How do I turn the heater off without the app?

 

[dropzero]

I feel as though this has been going on for the last several days. The WiFi module is connected just fine to the internet. It has to be on their side with their servers. It seems like that have been having issues all week. Very frustrating.

 

[ajw22]

I turned on my heater this afternoon. Went to check the temperature and can’t login. How do I turn the heater off without the app?

See post #28 in this thread....

You can turn the heater off or on from the outdoor panel.

Third button from the right.

Or put the panel in SERVICE mode, turn on the Filter Pump, and turn off the heater.

 

[aussie75]

This link works https://leg.iaqualink.net/ from a reddit post.

 

[DeepM]

See post #28 in this thread....

You can turn the heater off or on from the outdoor panel.

Third button from the right.

Or put the panel in SERVICE mode, turn on the Filter Pump, and turn off the heater.

BTW the heater button doesn't turn it off when in auto.

I had to switch into service, turn the pump back on (first button) and leave it that was so the pump operates.

If I switch back to auto, the heater turns back on.

I will have to wait until the app is fixed... Which seems like forever right now.

 

[alyarb]

thank you, using https://leg.iaqualink.net/ for now

 

[Suhash]

glad I found this thread! Thought I was losing it - yes it’s down for me again (was down a couple of weeks back as well). Hope it resolves by morning!

 

[Suhash]

This link works https://leg.iaqualink.net/ from a reddit post.

Thank you - this worked for me as well.

 

[fastrunnerdude]

This link works https://leg.iaqualink.net/ from a reddit post.

Thanks. That worked for me. I can't log into the app or the main website: OwnerPortalAngular but that link worked for me

 

[chrisleeotten]

Seems to be back up now.

Not for me

I am unable to login via app or website.

I’m still down as well.

 

[mirkus]

Still not up for me. I called earlier and they said they were aware of the issue but did not have an eta on a fix.

 

[Kjac081]

Down for me at 9:15 central. Does fluidra monitor this stuff 24/7? It has to be down right when my family wants the hot tub on

 

[ejt2222]

Down for me as well in Phoenix