Pump Losing Pressure - Need Additional Ideas

gwater

Member
Apr 30, 2025
6
Dallas, TX
Hi there,

Had an issue happen with my pump's ability to keep prime and draw in water randomly in late February, and have been trying several fixes - all with no luck. The next step is the pool company is pushing for an $800 leak testing, which I am working to resolve on my own before it gets to that point. 13k gal inground saltwater pool, with two large live oak trees above and around the pool - so the pool gets tons of droppings and debris 🫠. We had some good freezes in February, but I had the pump running 23 hours a day so nothing should have frozen and cracked. I have tried many common fixes, all with no luck so far, which is why I am seeking y'alls wisdom.

Issue: Pump does not draw in enough water, loses prime, and pressure is lost in the system, with zero pressure in the filter. My pump is a TriStar VS 950. No noticeable water leaks around pump, and water level was never low at the time of malfunction.

I have tried several things so far to resolve this, all without luck:
1. Filter cartridges cleaned
2. Skimmer line has been blasted with both a hose bladder and with CO2. No blockages. Pool guy was not able to blast the line between the floor main drain to the skimmer basket (two pipes in the skimmer basket - one from main drain to skimmer basket, and the other from skimmer to pump as I understand it) - so we do not know if that is a potential issue or not.
3. Replaced and lubed housing o-ring
4. Replaced and lubed pump basket lid o-ring
5. Replaced filter pressure gauge
6. Impeller has been cleaned - no blockages detected (although I have not fully taken apart the pump to observe the impeller from the inside)
7. Every time I attempt to prime, I fill the pump basket to the top. It immediately goes down to the lower level shown in the picture below. I also open the pressure gauge on the filter so that I can bleed out air. No air comes out during the priming process.
8. I have even tried to prime the pump with a hose shoved down the skimmer basket, and that does not lead to extra waterflow into the pump basket while priming


If you guys have any advice, I would greatly appreciate it. I'm about out of ideas besides replacing every o-ring and gasket in the pump.

Thank you very much for your help!

Picture #1 = photo inside pump basket while trying to prime, the water level starts full (after I fill it) but is brought low in the basket and a small amount of water is coming in from the skimmer basket line. Picture #2 = my equipment setup (the old robot cleaner motor is on the left, this is no longer used as we have a dolphin now).
IMG_6229.jpegpool2.jpg
 
I have taken it apart but the impeller is clean. There is a small chip on one of the blades though which I show in the picture below - I don't think this could be the issue but I figured I'd flag it.

Do you guys have any further ideas? Nothing has looked out of sorts so far.
 

Attachments

  • IMG_6270.jpg
    IMG_6270.jpg
    464.7 KB · Views: 5
  • IMG_6271.jpg
    IMG_6271.jpg
    560.8 KB · Views: 5
  • unnamed.jpg
    unnamed.jpg
    651.1 KB · Views: 5
Going to replace the impeller - blades seemed thin, and one had a good chip in it. Diffuser looked in good condition, no concerns there.
I also noticed one of the drain plugs looked to be in below average shape, so I will replace that too. I will also replace the union gasket coming in to the pump. Once these new parts arrive, I will try again. Thank you all for your help so far. Unfortunately, nothing glaring so far, but hopefully these replacements and fresh lube on all gaskets will help. Thanks again
 

Enjoying this content?

Support TFP with a donation.

Give Support
I will also replace the union gasket coming in to the pump.
You most likely have a leak on the suction side, as many have suggested. A worn or loose impeller may fail to 'build' prime but it sounds like it draws the initial gallon through, it just chokes on air rapidly thereafter.

You don't have any valves, so this really only leaves the items you've already addressed, the pump housing, or the plumbing.

You've confirmed the clear lid on your pump is not cracked? Does not have deviations in the channel where the o-ring rests?

Inspect everything that seals the pump in front of the seal plate. Run the pump for a moment, ideally building that a moment of pressure, and shut it off - listen for whining/high pitched air escaping near mating surfaces and pipe welds.
 
You most likely have a leak on the suction side, as many have suggested. A worn or loose impeller may fail to 'build' prime but it sounds like it draws the initial gallon through, it just chokes on air rapidly thereafter.

You don't have any valves, so this really only leaves the items you've already addressed, the pump housing, or the plumbing.

You've confirmed the clear lid on your pump is not cracked? Does not have deviations in the channel where the o-ring rests?

Inspect everything that seals the pump in front of the seal plate. Run the pump for a moment, ideally building that a moment of pressure, and shut it off - listen for whining/high pitched air escaping near mating surfaces and pipe welds.
You are exactly right - it pulls in that initial gallon of water, but then chokes on air. Good observation, as that rules out a few things.

The clear lid did look normal, but I bought a replacement lid and might as well throw that on there just to see if it helps.

I will run the pump and if it is still struggling, I will use hose down some of the connections, or cover them with a plastic bag, to see if that stops the system from drawing in air. Thank you both for your help.