Water draining from spa every day

Jump to latest Follow Reply
Sorry to sound ignorant but I don't understand but....
If my spa is empty and the pump is off and I will up my spa with a hose, and 2 hours later the spa is empty again (pump has never come on) why would that have anything to do with valves, or anything to do with the pump area?
 
bksbeat said:
Sorry to sound ignorant but I don't understand but....
If my spa is empty and the pump is off and I will up my spa with a hose, and 2 hours later the spa is empty again (pump has never come on) why would that have anything to do with valves, or anything to do with the pump area?
Click to expand...

Your spa is either draining back into the pool or draining into the ground.

If your spa is draining into the pool it is doing so through your pipes and valves which are malfunctioning. That is the most likely cause as that amount of water lost into the ground would be a serious leak and likely be visible.
 
  • Like
Reactions: bksbeat
I wanted you to isolate the spa body and pool from the equipt. Then I can tell you where the leak is. If you do this test we can all chime in an trace it down. I think Tex is right, its those jandys. So lets find out.

Your spa suction valve is in the off pos for your spa but only your spa. From your picture I would like you to turn that jandy it to the right 90 . Not 180. If should be facing backwards. Thats turns everything off on that end. Pool, spa, the whole suction side.
Now nothing leaves your pump, and nothing enters it.



Do the same with your return line. Turn that valve to where its facing the filter pipe. The one labeled heater with an arrow. Your turning these valve backwards. Lift the handle a little to turn all the way.

Now nothing can leave the filter, or enter it. And noth can leave the pump or enter it. The equipt is closed

Fill the spa back where it should be. Let that sit over night with the pool /spa off. Make sure they stay off until you turn those valves back later.

Mark the spa body waterline and the pool after you top them both off with your normal water levels for each..


Then hit us back and tell us what water level dropped.
 
Gary, I had this exact issue. My pump would turn off and the spa would drain to the jets. The pool service company replaced the check valve to no avail. The 3-way valve (mine is on an actuator) was turning exactly 180 degrees the wrong way when the pump turned off which caused the problem. I can only suspect the pool company moved the toggle position during troubleshooting? This fixed my issue. So, I would recommend turning the 3 way valve in each position and turning off the pump each time to see if it resolves the issue.
 
ferretbone said:
I wanted you to isolate the spa body and pool from the equipt. Then I can tell you where the leak is. If you do this test we can all chime in an trace it down. I think Tex is right, its those jandys. So lets find out.

Your spa suction valve is in the off pos for your spa but only your spa. From your picture I would like you to turn that jandy it to the right 90 . Not 180. If should be facing backwards. Thats turns everything off on that end. Pool, spa, the whole suction side.
Now nothing leaves your pump, and nothing enters it.



Do the same with your return line. Turn that valve to where its facing the filter pipe. The one labeled heater with an arrow. Your turning these valve backwards. Lift the handle a little to turn all the way.

Now nothing can leave the filter, or enter it. And noth can leave the pump or enter it. The equipt is closed

Fill the spa back where it should be. Let that sit over night with the pool /spa off. Make sure they stay off until you turn those valves back later.

Mark the spa body waterline and the pool after you top them both off with your normal water levels for each..


Then hit us back and tell us what water level dropped.
Click to expand...
Thanks. Ok so I have turned the valves (plse see pics below - hopefully this is correct) now I am filling the spa with the hose. I will probably know if it is going down or not. Thks Gary
 

Attachments

  • IMG_3612.JPG
    IMG_3612.JPG
    391.6 KB · Views: 3
  • IMG_3613.JPG
    IMG_3613.JPG
    315.1 KB · Views: 3
ferretbone said:
I wanted you to isolate the spa body and pool from the equipt. Then I can tell you where the leak is. If you do this test we can all chime in an trace it down. I think Tex is right, its those jandys. So lets find out.

Your spa suction valve is in the off pos for your spa but only your spa. From your picture I would like you to turn that jandy it to the right 90 . Not 180. If should be facing backwards. Thats turns everything off on that end. Pool, spa, the whole suction side.
Now nothing leaves your pump, and nothing enters it.



Do the same with your return line. Turn that valve to where its facing the filter pipe. The one labeled heater with an arrow. Your turning these valve backwards. Lift the handle a little to turn all the way.

Now nothing can leave the filter, or enter it. And noth can leave the pump or enter it. The equipt is closed

Fill the spa back where it should be. Let that sit over night with the pool /spa off. Make sure they stay off until you turn those valves back later.

Mark the spa body waterline and the pool after you top them both off with your normal water levels for each..


Then hit us back and tell us what water level dropped.
Click to expand...
Thanks. Ok so I have turned the valves (plse see pics below - hopefully this is correct) now I am filling the spa with the hose. I will probably know if it is going down or not. Thks u
 
bksbeat said:
Thanks. Ok so I have turned the valves (plse see pics below - hopefully this is correct) now I am filling the spa with the hose. I will probably know if it is going down or not. Thks u
Click to expand...
This is what I have now. I am unable to turn the valve anymore where the check valve is. I am filling the spa but it is not going up. I don't know if this is the settings I have or something going on with the spa drain
 

Attachments

  • IMG_3614.JPG
    IMG_3614.JPG
    374.8 KB · Views: 2
  • IMG_3615.JPG
    IMG_3615.JPG
    417.3 KB · Views: 2

Enjoying this content?

Support TFP with a donation.

Give Support
soranen said:
Gary, I had this exact issue. My pump would turn off and the spa would drain to the jets. The pool service company replaced the check valve to no avail. The 3-way valve (mine is on an actuator) was turning exactly 180 degrees the wrong way when the pump turned off which caused the problem. I can only suspect the pool company moved the toggle position during troubleshooting? This fixed my issue. So, I would recommend turning the 3 way valve in each position and turning off the pump each time to see if it resolves the issue.
Click to expand...
Thanks. Nothing has changed re. Settings for years. Saying that I honestly not sure what the correct settings are suppose to be.
 
soranen said:
Gary, I had this exact issue. My pump would turn off and the spa would drain to the jets. The pool service company replaced the check valve to no avail. The 3-way valve (mine is on an actuator) was turning exactly 180 degrees the wrong way when the pump turned off which caused the problem. I can only suspect the pool company moved the toggle position during troubleshooting? This fixed my issue. So, I would recommend turning the 3 way valve in each position and turning off the pump each time to see if it resolves the issue.
Click to expand...
The pic on the right - I turned that 90 degrees as you suggested ( it was originally had the off facing the spa so it is now opposite)
The other one - that is as far as I can go. It does not turn any further. I tried filling the spa with the hose but it did not seem to adding much water? Almost seemed like the spa was losing water as I was adding? Then I trueness off the hose and it dropped about 2 inches in about 15 minutes to its normal
Level just above the jets. Seems like every drop of water I just added to the spa is now in the pool as it is very high now?
 

Attachments

  • IMG_3615.JPG
    IMG_3615.JPG
    417.3 KB · Views: 2
  • IMG_3616.JPG
    IMG_3616.JPG
    385.8 KB · Views: 2
soranen said:
Gary, I had this exact issue. My pump would turn off and the spa would drain to the jets. The pool service company replaced the check valve to no avail. The 3-way valve (mine is on an actuator) was turning exactly 180 degrees the wrong way when the pump turned off which caused the problem. I can only suspect the pool company moved the toggle position during troubleshooting? This fixed my issue. So, I would recommend turning the 3 way valve in each position and turning off the pump each time to see if it resolves the issue.
Click to expand...
Sorry a little confused. How does your 3 way valve turn if your pump is off ? I tried your approach. This is the way it is normally set. Adds water to the spa when the pump is running. If I turn it to the opposite direction it then takes water out of the spa. If I go right or left (45 degrees) it does seem to do anything, i.e. Take water out or add to the spa,
 

Attachments

  • IMG_3529.JPG
    IMG_3529.JPG
    448.8 KB · Views: 2
On one side of those jandy valves it says off. The part shaped like a fan. That need to face the pump. Lift the handle a little as you turn it. It will no let you turn it that way unless you lift the handle first. Do the same thing with the other valve too. Turn the off part to the piple coming from your filter... Make sure the pump is off and stays off while they are turned this way..

No water should leave the pool, the spa, or the equiptment while they are turn that direction.

Next we are going to see if the spa empties any without going through the equiptment.
 
Last edited:
ferretbone said:
On one side of those jandy valves it says off. The part shaped like a fan. That need to face the pump. Lift the handle a little as you turn it. It will no let you turn it that way unless you lift the handle first. Do the same thing with the one valve. Turn the off part to the piple coming from your filter... Make sure the pump is off and stays off.

Now we are going to see if the spa empties any without going through the equiptment.
Click to expand...
Are you referring to both of these. Then the one attached to the skimmer would be a 45 degree turn?
And the other one would have the off facing the spa jets?

After I ran the test I turned the valves back to the original level and now the spa level seems to be holding. It is probably a inch or two above its normal level which is just above the jets. I don't know if this has something to do with the pool level which is higher than normal, hence the water I added to the spa ?
ferretbone said:
I wanted you to isolate the spa body and pool from the equipt. Then I can tell you where the leak is. If you do this test we can all chime in an trace it down. I think Tex is right, its those jandys. So lets find out.

Your spa suction valve is in the off pos for your spa but only your spa. From your picture I would like you to turn that jandy it to the right 90 . Not 180. If should be facing backwards. Thats turns everything off on that end. Pool, spa, the whole suction side.
Now nothing leaves your pump, and nothing enters it.



Do the same with your return line. Turn that valve to where its facing the filter pipe. The one labeled heater with an arrow. Your turning these valve backwards. Lift the handle a little to turn all the way.

Now nothing can leave the filter, or enter it. And noth can leave the pump or enter it. The equipt is closed

Fill the spa back where it should be. Let that sit over night with the pool /spa off. Make sure they stay off until you turn those valves back later.

Mark the spa body waterline and the pool after you top them both off with your normal water levels for each..


Then hit us back and tell us what water level dropped.
Click to expand...
You wrote"Do the same with your return line. Turn that valve to where its facing the filter pipe. The one labeled heater with an arrow. Your turning these valve backwards. Lift the handle a little to turn all the way."
If you look at the pic, I have the off facing the spa jets pipe. Is this correct or do I need to go 90 degrees right so that the off is facing the heater pipe? I tried but was unable to go further right. If I try and lift the handle, then the handle comes off?
 

Attachments

  • IMG_3615.JPG
    IMG_3615.JPG
    417.3 KB · Views: 0
"Is this correct or do I need to go 90 degrees right so that the off is facing the heater pipe? I tried but was unable to go further right. If I try and lift the handle, then the handle comes off?"

YES. That is what I have been trying to tell you. Sorry if I lead you astray some how.

Lift that handle slighty, it has a bumper to stop you from turning it that way off/closed. Lift the handle over the bumper and face it towards the heater pipe. And the same with the other valve.

If you can not turn that valve freely back and forth while lifting slighty its clogged by a stick or something and that is the problem. I know for sure one of thos valves is bad, or clogged. I was just trying to teach you how to test if your spa body was leaking or not. My guess is that it is not. Plan on buying at least one jandy key assembly. If you ever manage to turn both those valves in the off/closed position you prolly will not lose any more spa water. Which means its one of those valves. If you cant turn that suction valve closed then its clogged by something. Open it and clear it out, Yes water will pour out on you from the spa on the return side. Maybe not so much from the suction side
 

Enjoying this content?

Support TFP with a donation.

Give Support
You must log in or register to reply here.
Thread Status
Hello , This thread has been inactive for over 60 days. New postings here are unlikely to be seen or responded to by other members. For better visibility, consider Starting A New Thread.
Top Bottom
Back
Jump to latest Follow Reply