Hi,
We just purchased a Loop Loc safety cover 3 months ago. Today, I found a neighbors dog in my backyard running on our brand new cover. It punctured quite a few holes in the cover. One hole is about the size of a penny, and the others are quite a bit smaller. But they are all in sets, clearly from the nails. The muddy prints are also a dead giveaway. The neighbors don't seem thrilled about paying for it given how small the holes are (this will be a separate issue in its own). However, our local pool company said it needs to be patched as the holes will continue to grow. As we get snow and other weight is added to the cover, the holes could continue to get bigger and bigger over the years. Since it is only 3 months old (and we were hoping to get 10+ years out of it), they suggested we mail it in to get the sections repaired by the manufacturer instead of patching it.
Is it stupid to get this repaired by the manufacturer, or should we just patch it with a repair kit? Loop-Loc claims that any hole less than 3" can be patched. However, we've had a pretty terrible first year as pool owners and now with this as well, I'm kind of exhausted with it all. But given that it is only 3 months old, I think it might be worth it to get it repaired correctly.
We just purchased a Loop Loc safety cover 3 months ago. Today, I found a neighbors dog in my backyard running on our brand new cover. It punctured quite a few holes in the cover. One hole is about the size of a penny, and the others are quite a bit smaller. But they are all in sets, clearly from the nails. The muddy prints are also a dead giveaway. The neighbors don't seem thrilled about paying for it given how small the holes are (this will be a separate issue in its own). However, our local pool company said it needs to be patched as the holes will continue to grow. As we get snow and other weight is added to the cover, the holes could continue to get bigger and bigger over the years. Since it is only 3 months old (and we were hoping to get 10+ years out of it), they suggested we mail it in to get the sections repaired by the manufacturer instead of patching it.
Is it stupid to get this repaired by the manufacturer, or should we just patch it with a repair kit? Loop-Loc claims that any hole less than 3" can be patched. However, we've had a pretty terrible first year as pool owners and now with this as well, I'm kind of exhausted with it all. But given that it is only 3 months old, I think it might be worth it to get it repaired correctly.