We purchased a house last summer, and the vintage 2005 Raypak 407A heater worked for about 4 months before failing. Two sensor connectors are rusted off. There's water seepage, and the burner is broken.
We have a 1-year home warranty from the purchase which includes pool coverage, but the warranty company first said it was a preexisting condition (which I refuted with the home inspection showing the heater was functional) and now says it is "not due to normal wear and tear." I have options to get a 2nd opinion on my own, contact the state insurance board, go to arbitration or small claims court, , etc. I'm wondering if anyone has advice/success in a home warranty claim like this.
I had a local pool equipment installer take a look, and his quote was $1,000 more than a new 407A from INYOpools or Pool Supply Unlimited. It looks like the benefit, in addition to me not having to do the installation, is a 2-year warranty instead of 90 days. Raypak's web site and a few threads here mention the warranty. Regardless if I get home warranty coverage or not for the replacement heater, a professional installation likely means moving a nearby AC condenser farther away from the pool heater and possibly moving the heater farther from the wall. Moving the AC could cost $500 and risks a leak or other problem that could cost me thousands for a new AC. That doesn't seem like a good tradeoff for a 2-year warranty on the pool heater.
A new 407A looks to be a drop-in replacement for my old one. Dimensions for the water and gas pipes match as best I can tell. I'm a DIY'er and am not intimidated about doing this myself. I'm getting tired of being without the pool heater and am looking for force a decision this week. Any pointers?
Thanks.
We have a 1-year home warranty from the purchase which includes pool coverage, but the warranty company first said it was a preexisting condition (which I refuted with the home inspection showing the heater was functional) and now says it is "not due to normal wear and tear." I have options to get a 2nd opinion on my own, contact the state insurance board, go to arbitration or small claims court, , etc. I'm wondering if anyone has advice/success in a home warranty claim like this.
I had a local pool equipment installer take a look, and his quote was $1,000 more than a new 407A from INYOpools or Pool Supply Unlimited. It looks like the benefit, in addition to me not having to do the installation, is a 2-year warranty instead of 90 days. Raypak's web site and a few threads here mention the warranty. Regardless if I get home warranty coverage or not for the replacement heater, a professional installation likely means moving a nearby AC condenser farther away from the pool heater and possibly moving the heater farther from the wall. Moving the AC could cost $500 and risks a leak or other problem that could cost me thousands for a new AC. That doesn't seem like a good tradeoff for a 2-year warranty on the pool heater.
A new 407A looks to be a drop-in replacement for my old one. Dimensions for the water and gas pipes match as best I can tell. I'm a DIY'er and am not intimidated about doing this myself. I'm getting tired of being without the pool heater and am looking for force a decision this week. Any pointers?
Thanks.