The problem is that if your CYA levels are that high, then all of the chlorine is not going to be allowed to do any sanitizing.
Try this:
- Mix equal parts of pool water with tap water (put in pool water to 7ml, tap water to fill to the 14ml mark)
- Discard half (squirt out until 7ml is what is left), add same amount of tap water again (back to 14ml mark)
- Discard half (squirt out until 7ml is what is left), add same amount of tap water again (back to 14ml mark)
That will give you a 1/8 dilution of your pool water. Discard down to 7ml again, add the reagent to the 14ml mark, and run the CYA test on that and see if you can see the dot at some point in the scale on that test. Make sure you're in good lighting, like a sunny day with your back to the sun.