We purchased an above ground pool last June and had it professionally installed per the Pool Salesman we purchased it from. We haven't had any issues with chemicals, (thank goodness) but this past winter the ice in our pool caved. My husband took a pool class on how to close it for the winter, we live in upstate NY. We hired everything out professionally and did everything we were supposed to do to the pool and it kind of lost a leg? in December. We called the pool store we bought it from and they said we have to wait until the snow melts. Does anyone know what would cause this? Photos attached. Does this mean we need a whole new pool?? We dont mind spending money on a liner and installation. We do NOT want to buy another whole pool and pay for installation again though. I forgot to say that there are multiple holes along the bottom of the inside of the pool. You can see right through a couple of them to the sand on the otherside.
Is this because we did not surround the pool in stone??
Thanks for any help or opinions you may have to offer.
Is this because we did not surround the pool in stone??
Thanks for any help or opinions you may have to offer.
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