Recent content by simma

@Jimrahbe got the issue sorted out, thanks for the guidance. For others that may be in the same boat, there were 2 issues both resolved onsite by a Pentair tech. 1. My unit did not have the latest firmware, and the only way to update was to physically connect to the board from his laptop. He...

Correct ic30 with intelliconnect. I have the pump and IC 30 schedules the same. When I look and the intelliconnect control center. I see a relay 2 labeled pump/iclor is this is not on iclor will not run. Today pump started at 8am but swg did not start as scheduled. Manually started in app by...

Recently had my IC 30 connected with my new pool. All was working normally until PB hooked up automation using the Pentair home app. I have a 3hp vsp, and using intelliconnect automation. My FC kept dropping to close to zero, forcing me to use LC. When I checked the IC30, no lights were on, I...

I cannot feel a difference on the finish. There are some parts that look like it may have gray haze, but I cannot tell if it was bad plastering or calcium. He noted some spots on the step and said calcium was starting to form. How can I be sure if I have calcium scaling?

Just found the CSI in the pool math settings it is off by default so was not managing from a CSI perspective. How do I get rid of the calcium that is starting to form? The warranty guy, dropped some chemical on a small spot and it fizzed revealing a brighter coloration where the other areas...

Pool completed 7 weeks ago. Had plaster company out today for warranty work. And the supervisor said I have calcium scaling starting to form on my steps and other areas and that is not covered under warranty. My calcium hardness has been in range but the finish which is wet edge requires...

day one after the pool was filled and before the pump was turned on.I liked the color, It hasn’tlook that clear since, as it is still curing . The difference between the 2 shades is one is light and the other is darker. Honestly had they mentioned cadet blue in my warranty paperwork, I would’ve...

Today was pool school with builder who I have had several challenges with, most being lack of communication. The internal staff have no clue whats going on with their subs and vice versa. Pool filled 1/31 today was handover, the pool plaster still hasn't fully cured so can't see the true color...