Recent content by myriam

Unfortunately there's nothing you can do. I called them, talked to Wendy, and she immediately knew that we needed a new sensor. Instead of waiting for the service guy to come out, you might want to get the part shipped. It took them 5 days to get it to Canada. The part comes from a different...

Yes tried that thanks.

We've had an Aqua Pro heat pump for a few weeks with no issues until yesterday. It's now displaying error OtA which is not in the manual. The heat pump won't start up. All of the buttons still work (temp adjustment etc). Of course we discovered this an hour after they closed on Friday and can't...